Lucent Technologies 555-661-150 User Manual

Issue 1

August 1998

Introduction 

Page 1-5

Networking Concepts 

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Improved Efficiency. In Release 6.1 and later systems, you can save on 
resource costs, enhance customer service, and improve productivity in the 
following ways:

— Coverage and overflow calls can be sent to a remote system using 

calling groups, increasing the number of coverage points and allowing 
sharing of personnel and resources between systems.

— A centralized VMS/AA provides additional savings by eliminating the 

need for a voice messaging system at each location in the private 
network. 

— A centralized VMS/AA improves productivity and communications by 

allowing users to forward and broadcast messages regardless of 
location.

— Calls can be forwarded to a non-local extension providing mobility to 

personnel around the private network.

— Personal messages can be retrieved from anywhere in the private 

network using the same method and extension.

— Incoming calls on any line type at any system can be routed to another 

system for improved customer service and reduced customer calling 
expense.