Nortel Networks NN43119-101 User Manual

a. Select 

.

b. Right-click 

.

c. Select 

.

The System Properties window appears.

d. Select 

. 

The Hardware dialog tab appears.

e. Click 

.

3. If Universal Serial Bus controllers does not appear in the Device 

Manager:

— Ensure that USB is enabled in your computer setup menu.

— Check for a BIOS upgrade.

— Contact your computer supplier.

4. Verify that USB Audio Device appears under Sound, video and game 

 in the Windows Device Manager. To open the Device 

Manager, see step 2.

5. Verify that HID-compliant device and USB Human Interface Device 

appear under Human Interface Devices in the Windows Device 
Manager. To open the Device Manager, see step 2.

6. If none of the devices in steps 4 and 5 appear in the Windows Device 

Manager (and the conditions in steps 1 and 2 are correct), then 
consult the USB Troubleshooting section in Windows Help.

7. Verify that you have selected USB Audio Device as the microphone 

and speaker for the Softphone.

In the USB Headset dialog box of the IP Softphone 2050 Settings 
window, all the features appear dimmed.