Siemens 300Series User Manual

Page of 170
 Making Calls
3-5
3.
Makin
g
 Calls
Callback Request
Callback Request can help you complete calls to extensions that are 
busy, ringing, or in Do Not Disturb mode, once those extensions 
become available. It lets you hang up and have the communications 
server call you back with triple rings under the following conditions:
when a busy extension you are trying to reach becomes free
when a ringing extension you are trying to reach is used again and 
then becomes free
When you then answer, the communications server automatically dials 
the number.
While you are queued for a callback, the status light beside your 
Callback (CALLBCK) key is on.
To make a call-
back request
Listen for the other party’s telephone to 
ring or for the busy signal.
Press the Callback (CALLBCK) key, or 
dial # 1.
You will hear the confirmation tone. If you 
have a display telephone, WILL CALL 
BACK is displayed.
Hang up.
To accept the 
callback
Listen for the triple rings.
If you have a display telephone, FREE is 
displayed, along with the extension and 
name of the party calling you back.
Answer the telephone. The 
communications server automatically 
places your call.
Listen for the extension you called begin to 
ring.