Lucent Technologies 4.1 User Manual

Possible Cause 1: Ringer is turned off.

What to do: Turn on the ringer

■

If the phone rings, the problem is solved.

■

If the phone still does not ring, go to Possible Cause 2.

Possible Cause 2: Call Forwarding is turned on.

What to do: Check to see if Call Forwarding is turned on.

■

If Call Forwarding is turned on, turn it off.

■

If Call Forwarding is not turned on, go to Possible Cause 3.

Possible Cause 3: Line Ringing is programmed for No Ring or Delayed Ring.

What to do: Check the Line Ringing setting for the extension.

■

If Line Ringing is set for No Ring or Delayed Ring, change the setting if appropriate.

If Line Ringing is set for Immediate Ring and this phone is part of a combination

■

■

If Line Ringing is set for Immediate Ring and the phone is on an extension by itself,
go to Possible Cause 4.

Possible Cause 4: Phone is faulty.

What to do: Unplug the problem phone. Plug in a standard phone that you know rings
properly.

■

If the replacement phone rings properly, the problem phone is defective. Replace it.

■

If the replacement phone does not ring properly, call the hotline*.

✽

In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your
Lucent Technologies Representative or local Authorized Dealer.

Troubleshooting