User ManualTable of ContentsAPC® KVM Switch3Table of Contents5TABLE OF CONTENTS5List of Figures11List of Tables12LIST OF TABLES12Product Overview13Features And Benefits13Intelligent cables13Figure 1.1: Examples of KVM server modules14Virtual Media14OSD graphical user interface15Security15Operation modes15Video15Flash upgradability15Web interface15Authentication and authorization15Video Viewer16Network Access Software16Figure 1.2: Example KVM switch configuration16Modem17CHAPTER13Installation18Installing And Setting Up The KVM Switch18Connecting the KVM switch18To connect and turn on the KVM switch:18Connecting a KVM server module to each target device19To connect a KVM server module to a target device:19Setting up the network19Figure 2.1: KVM switch configuration example20Verifying Ethernet connections20Connecting local peripheral devices20To connect local peripheral devices to the KVM switches:20To connect local virtual media:20Adjusting mouse settings20Tiering Multiple KVM Switches21Figure 2.2: KVM switch configuration with a tiered KVM switch21To tier multiple KVM switches:22Installing And Starting Up The Web Interface22Supported browsers22Launching the web interface22To launch the web interface:22Installing And Starting Up The Network Access Software23Supported operating systems23Hardware configuration requirements23Browser requirements23Installing the software23To install on Microsoft Windows operating systems:23To install on Linux operating systems:24During installation24Uninstalling the software25To uninstall the software on Microsoft Windows, starting at the Control Panel:25To uninstall the software on Microsoft Windows, using a command window:25To uninstall the software on Linux:25Opening the software25To open the software on Microsoft Windows:25To open the software on Linux:25Setting up the software26To set up the software:26Rack Mounting A KVM Switch26Rack mount safety considerations26Installing a rack mounting bracket27To install a rack mounting bracket:27CHAPTER18Basic Operations28Controlling The Switching System From The Analog Port28Starting The OSD28Table 3.1: OSD interface status symbols29To set a screen delay:29Connecting A User To A Target Device29To select a target device:29To select the previously selected target device:30To disconnect the user from a target device:30Using The OSD30Table 3.2: OSD interface navigation basics30Configuring The KVM Switch And The OSD31To configure the KVM switch and the OSD interface:31Table 3.3: Setup features to manage routine tasks for the target devices32Assigning target device names32To access the Names window:32To assign names to target devices:32Assigning device types33To access the Devices window:33To assign a device type:33Changing the display behavior33To access the Menu window:33To select the order of the target devices:33To select a key combination to start the OSD interface:34To set a screen delay:34Selecting display language34To select a language for the OSD:34Controlling the status flag34Table 3.4: OSD interface status flags35To specify the status-flag settings:35Setting the keyboard country code35To change the keyboard country code:36Setting KVM switch security36To immediately start the screen saver:36To enable the screen saver:36To disable the screen saver:36To set or change a password:37To disable password protection:37Setting The Preemption Warning37To view or change the preemption warning settings:37Managing Target Device Tasks Using The OSD38Table 3.5: Commands to manage routine tasks for the target device38To access the Commands window:38Displaying version information38To view version information:38Upgrading the firmware39To upgrade firmware:39Viewing the display configuration39To view the current configuration:39Viewing and disconnecting user connections39To view current user connections:39To disconnect a user:39Resetting the keyboard and mouse39To reset the local mouse and keyboard40Power Controlling Devices40Power window40Table 3.6: Power Window Status Symbols40To turn on, turn off or cycle power to a device:40PDUs window41Table 3.7: PDUs WIndow Status Symbols41To view connected rack PDUs:41PDU Settings window41To view/modify PDU settings:41PDU Inlets window42To view/modify PDU Inlet settings:42PDU Outlets window42To view/modify PDU Outlet settings:42Scanning The Switching System43To add target devices to the scan list:43To remove a target device from the scan list:44To start the Scan mode:44To cancel scan mode:44Running Switching System Diagnostics44Table 3.8: Diagnostic test details44To run diagnostic tests:45Broadcasting To Target Devices45To access the Broadcast window:45To broadcast to selected target devices:46To turn broadcasting off:46CHAPTER28Network Access Software47Window Features47Figure 4.1: Network Access Software window48Table 4.1: Network Access Software window areas48Customizing the window display49Adding A KVM Switch49To manually add a KVM switch with an assigned IP address:49To discover a KVM switch by IP address:50To manually install a new KVM switch with no assigned IP address:51Accessing KVM Switches52To log in to a KVM switch:52Accessing Target Devices52To access a target device:53To search for a target device in the local database:54To auto search by typing in the Unit list:54Accessing CPS target devices54To configure Serial Console Viewer access to a server through the CPS:54To configure third party Telnet access to a server through the CPS:55To configure Telnet access directly to a server:55Launching The VNC Or RDP Viewer56Customizing Properties56General properties56To view or change general properties:56Viewing and changing network properties for a KVM switch57To view or change network properties for a KVM switch:57Viewing and changing network properties for a target device57Information properties57To change information properties:58Connections properties58To view connections properties:58VNC Properties58To change VNC properties:59RDP Properties59To change RDP properties:59Telnet properties60To change Telnet properties:60Customizing Options61Viewing and changing general options61Custom field names62To change custom field names:62Selected view on startup62To view or change the selected view on startup:62Default browser62To view or change the default browser:63DirectDraw support (Windows only)63To view or change DirectDraw support:63HTTP/HTTPS options63To change HTTP/HTTPS options:63VNC options64To change VNC options:64RDP options64To change RDP options:64Telnet options65To change Telnet options:65Managing Folders66To create a folder:66Assigning Units66To assign a unit to a Site, Location or Folder using the Properties window:66To assign a unit to a Site, Location or Folder using the Assign function:67To assign a unit to a Site, Location or Folder using drag and drop:67Deleting Units67To delete a unit:67To delete a target device Type, Site, Department or Folder:68Renaming Units68To rename a unit Type, Site, Department or Folder:68Target device naming69Target device name displays69Sorting69Managing The Software Database70Saving and loading a database70To save a database:70To load a database:70Exporting a database70To export a database:71CHAPTER47Web Interface72Accessing Servers From The Web Interface72Table 5.1: Web Interface Server Status Symbols72Viewing and Configuring KVM Switch Settings72To change the network settings:72To change sessions settings:73Setting up user accounts74Table 5.2: User Access Level Rights74To add or modify a user:74To change the user password:75To delete a user:75Locking and unlocking user accounts75To unlock an account:75To specify the length of time a user account remains locked:76To disable the Security Lockout feature:76Enabling and configuring SNMP76To configure general SNMP settings:76Enabling individual SNMP traps77Viewing and resynchronizing server connections77Modifying a server name77To modify a device name:77Viewing and configuring tiered switch connections77To configure a tiered switch connection:77Viewing the KVM server modules78Viewing KVM Switch Version Information78KVM server modules sub-category78To view version information for a KVM server module:79To reset a KVM server module:79Upgrading Firmware79To upgrade KVM switch firmware:80To simultaneously upgrade multiple KVM server modules:80To upgrade KVM server module firmware individually:81Controlling User Status81To disconnect a user session:81Rebooting Your System81To reboot your system:82Managing KVM Switch Configuration Files82To read and save a configuration file from a KVM switch:82To restore a configuration file to a KVM switch:82Managing User Databases83To save a user database from a KVM switch:83To restore a user database file to an KVM switch:83Managing Rack PDUs84To configure a rack PDU:84To configure a device connected to a rack PDU:84To control the state of a device connected to a rack PDU:84CHAPTER72Video Viewer86About The Video Viewer86To access the Video Viewer:86To close a Video Viewer session:87Video Session Types87Table 6.1: Video session types87Using Preemption88Table 6.2: Preemption scenarios88Preemption of a user by an administrator88Preemption of a local user/administrator by an administrator89To preempt the current user:89Using Exclusive Mode90To enable exclusive KVM sessions on a KVM switch:90To access the Video Viewer in exclusive mode:90Digital Share Mode91To configure a KVM switch to share KVM sessions:91Sharing a digital connection91To share a digital connection:91Using Stealth Mode92To enable stealth KVM sessions on a KVM switch:92To monitor a target device in stealth mode:93Using Scan Mode94Accessing scan mode94To access scan mode:94Setting scan options94To set scan preferences:94To change the thumbnail size, complete the following steps:95Managing the scan sequence95To pause or restart a scan sequence:95To disable a target device thumbnail in the scan sequence:95To enable a target device thumbnail in the scan sequence:95Using The Thumbnail Viewer95To open a session to a target device from the Thumbnail Viewer:95To set target device credentials from the Thumbnail Viewer:96Window Features96Figure 6.1: Video Viewer window97Table 6.3: Video Viewer window areas97Adjusting The View98To refresh the screen:98To enable full screen mode:98To disable full screen mode:98To enable automatic or manual scaling:98Additional video adjustment99To manually adjust the video quality of the window, complete the following steps:99Figure 6.2: Manual Video Adjust window99Table 6.4: Manual Video Adjust window areas100Adjusting Mouse Options100Cursor type100To change the mouse cursor setting:100Scaling100To set mouse scaling:101Single cursor mode101To change the terminating keystroke for single cursor mode:101Adjusting General Options101To adjust general options:101Adjusting The Video Viewer Toolbar102To add buttons to the toolbar:102Setting the Toolbar Hide Delay time102To change the Toolbar Hide Delay time:102Using Macros102Sending macros103Selecting the macro group to display103To display macro groups in the Macros menu:103CHAPTER86Virtual Media Guide104Virtual Media Overview104Before You Begin104Virtual media and USB 2.0 constraints104Booting a computer using virtual memory105To determine if your computer can be booted from virtual media:105Virtual media restrictions105Connecting Local Virtual Media106To start a local virtual media session:106Configuring Virtual Media Remotely106Enabling/disabling virtual media106To enable or disable virtual media:106Setting virtual media options107Table 7.1: Web Interface Virtual Media Options107To set virtual media options using the web interface:107Connecting Virtual Media Remotely107Requirements108Sharing and preemption considerations108Virtual Media sessions108Virtual media window108Virtual media session settings109Table 7.2: Virtual media session settings109To open a virtual media session:109To map a virtual media drive:109To unmap a virtual media drive:110To display virtual media drive details:110Resetting USB media devices111Closing a virtual media session111CHAPTER104Configuring LDAP112LDAP Authentication Configuration Parameters112LDAP parameters112LDAP authentication priority112To configure LDAP authentication priority parameters:113LDAP server parameters113To configure LDAP server parameters:113LDAP search parameters113To configure LDAP search parameters:114LDAP query parameters114KVM switch and target device query modes115To configure LDAP query parameters:116Setting up Active Directory for performing queries116To set up group queries:116CHAPTER112Appendix A: Flash Upgrades117To upgrade the KVM switch firmware using the web interface:117Repairing damaged firmware117To repair damaged firmware:118Updating Network Access Software118To update Network Access Software:118Appendix B: UTP Cabling119UTP copper cabling119Wiring standards119Cabling installation, maintenance and safety tips120Appendix C: Keyboard And Mouse Shortcuts121Table C.1: Divider pane keyboard and mouse shortcuts121Table C.2: Tree view control: keyboard and mouse shortcuts121Table C.3: Unit list keyboard and mouse operations122Appendix D: Sun Advanced Key Emulation123Table D.1: Sun Key Emulation123Appendix E: Ports Used By The Software125Table E.1: Ports Used by Network Access Software125Appendix F: Product Specification126Table F.1: APC 2x1x16 Digital KVM switch product specifications126Table F.2: APC 2x1x32 and 8x1x32 KVM switch product specifications128Appendix G: Getting Help And Technical Assistance130Troubleshooting130Using the documentation130Appendix H: Notices131Trademarks131APPENDICES117Size: 1.3 MBPages: 133Language: EnglishOpen manual