Installation GuideTable of ContentsTable of Contents3Purpose of this Document5Naming Convention5Safety Considerations5Support Telephone Numbers5Specifications6Regulatory Approvals6System Architecture6WAN Ports6Interfaces6Voice6Protocols and Services6Electrical6Environment6Dimensions6Weight6Prerequisites for Installation7Network Requirements7ISDN Requirements (for asynchronous connections)8Information for the System Administrator8Compatible Telephones9Parts provided with the EXTender11Parts not provided with the EXTender11Installation Considerations11Typical Installation12Mounting the EXTender 600012Connections to the EXTender 600013Telephony Wiring (RJ-21)14VT-100 Setup15Power-Up16LED States:16Basic Configuration17Installation Environment18Synchronous-Serial (RVP_Direct)19Prerequisites for Configuration19Connect Parameters20Procedure20WAN Port Set up21Settings21Procedure21Setting the Sync Rate22Procedure22Setting the Mode (signaling protocol)23Asynchronous-Serial (RVP_Direct)24Prerequisites for Configuration24Primary Dial Numbers25Procedure25WAN Mode26Procedure26Setting the Async Parameters26Procedure26IP Network (RVP_IP)28Prerequisites for Configuration28TCP/UDP Requirements28Basic Configuration28RVP_Over_IP Connect Parameters29Procedure29IP Parameters30Procedure30Set Up Wizard31Standard Console User Interface vs. the Setup Wizard31How to access the Setup Wizard through the MI31Placing a Call32Using the digital telephones connected to the PBX32Procedure32Using the analog line connected to the EXTender32Procedure32Lifeline or 911 Phone Notice33Remote Telephone Messages34Optional Configuration352 to 1 Configuration (RVP_Direct)36Procedure36Setting up the Analog Port38Procedure38Setting the Make Set Busy Key (Meridian Only)39Procedure39Setting up Call-Suspend39Procedure40Fax Support on the Second B (Ch 2) Channel42Using an MCA Adapter with a Meridian Telephone42HTML Interface43Procedure43Size: 500 KBPages: 43Language: EnglishOpen manual
User GuideTable of ContentsTable of Contents4Lifeline or 911 Phone Notice8Important Safety Instructions9Protection of the Environment – The WEEE Directive10About This Manual12Product Overview13Features14Compatible Remote Units14What is the EXTender( 4000 for IP?14Types of Network Connections15Connections vs. Remotes16Compatible Telephones17Typical Installation19Synchronous-Serial Connection20Asynchronous-Serial Connection21Voice Over IP (RVP__Over_IP)22Digital Telephone/PBX Features23Call Suspend24Call Suspend Modes25Using ConneX25Fax Traffic (DEFINITY and Meridian)27Voice Compression vs. Bandwidth28Physical Characteristics29Configuration and Management30Diagnostic Capabilities30Chapter 1: Product Specifications31Specifications32Chapter 2: Installation33Safety Checklist34Hardware Components35Pre-Installation Requirements36Installation39Wiring Information43Compatible Remote Units45Connecting the Remote Unit to the User phones45Before you Power-Up the PBXgateway and EXTender 600047Chapter 3: Configuration48Connecting to the PBXgateway49What a System Administrator Must Know49Connecting to the Management Interface (MI)50Internet Access51Telnet Connection52Welcome Screen53Help Screen54Typical Menu55PBXgateway Menu Items and Structure58Remote Unit Menu Items and Structure59Remote Unit Menu Structure60Network Environments60Synchronous-Serial Device Configuration (RVP_Direct)61Asynchronous-Serial Device Configuration (RVP_Direct)63IP Network Configuration (RVP_Over_IP)65Setting PBXgateway and EXTender Parameters67Port Setup68Setting Voice Parameters (Gateway Only)69Calculating Jitter and Compression69Setting the IP Parameters (Gateway and Remote)82Telnet/FTP Set up (Gateway and Remote)84System Parameters88Utilities (Gateway and EXTender)91Optional PBXgateway Parameters942:1 Configuration94Simultaneous Direct and Telnet Connections to the MI97Zmodem Connection97Setting up Call-Suspend (Gateway and Remote)100Enabling ConneX105ConneX Parameters108Configuring the SMTP Server (Gateway Only)109Console Setup Wizard (Gateway and EXTender)110Login to Alternate Remote Unit (Gateway)111Remote Unit Configuration112Direct Serial Connection (RVP_Direct)112IP Connection (RVP_Over_IP) – Remote Only113Customizing Individual Ports (Gateway and Remote)115Setting up the Analog Port (Remote Only)118System Reboot (Gateway and Remote)120Chapter 4: The Management Interface (MI)123Gateway & Remote Menus125Remote Menus133MI Parameters134Chapter 5: Troubleshooting152Baseline Checklist154Status LEDs156System Status LEDs159Port Status LEDs160Troubleshooting Procedure162Echo Problems168Management Interface (MI) Status Menus169Remote Phone Messages177Chapter 6: File Management and System Upgrades178Configuration File Management180Upgrading the Software182Chapter 7: Glossary196Appendix A: Management Interface (MI) Menus205Main Menu206Port Menu207WAN Menu (WAN 1 & WAN 2)209Connect Menu (R)210Analog Card (G) & (B)210RVP_Direct Menu (R)211RVP_over_IP Menu (R)212Log Menu213IP Menu214SNMP Menu215Syslog Menu215System Menu216Utilities Menu217Set Date Menu218Diagnostics Menu219Appendix B: Bandwidth Requirements220Overview221Voice Compression222Selecting the Proper Voice Compression223Appendix C: EXTender 6000 Phone-Set Interface224Phone-Set Interface224Appendix D: SNMP227Introduction228MI Status Menu vs. MIB Group Table229MIB Group Tables231SNMP Setup241Using SNMP to Monitor & Troubleshoot Problems245Appendix E: Log Messages248Log Messages249Appendix F: ConneX Application Guide254Personal ConneX Information255Using ConneX256Programming Your Mobile Phone257Operation Modes258Operating Your Mobile Phone258ConneX Mobile Application Commands - DEFINITY261ConneX Mobile Application Commands - Meridian262ConneX Mobile Application Commands - Norstar263Getting Started on a RemoteConneX Phone264Dialback Instructions264Making and Answering a Call265Using Active Call Commands – Remote ConneX266PBX:Admin Menu267PBX:Voice Mail Menu267Using Active Call Commands – Mobile ConneX267Appendix G: PBX/KSU ConneX Configuration269Norstar KSU ConneX Configuration270Voice Mail270KSU Configuration – Line Assignment Method270KSU Configuration - ConneX_Session Port271Definity PBX ConneX Configuration273SCENARIO #1: Office Phone Used in Conjunction with the Conne273SCENARIO #2: Only ConneX Phone Is Used274Meridian PBX ConneX Configuration274SCENARIO #1: Office Phone Used in Conjunction with the Conne274SCENARIO #2: Only Mobile Phone Is Used275Size: 4.18 MBPages: 281Language: EnglishOpen manual
