User ManualTable of ContentsFront Cover1Quick Reference Guide to Frequently-Used Features3Pocket Quick Reference Guide7Notice9Table of Contents11Finding Your Way13Welcome14About This Guide14About Your Endpoint15Feature Button Functions16Display17Message Indicator Lamp17DSS/BLF and Mini-DSS18About Voice Mail19Enterprise Messaging21Automatic Speech Recognition (ASR)22What You See and Hear23Software Compatibility24Getting Started25Introduction26Adjusting Your Endpoint’s Viewing Angle26Adjusting Your Endpoint’s LCD Contrast27Setting Up Voice Mail28Initializing Your Mailbox28Recording Your Personal Greetings29Recording Your Voice Mail Directory Name30Making and Receiving Calls31Intercom Calls31Outside Calls33Emergency Calls34Call Waiting34Placing Calls On Hold35Placing Conference Calls36Transferring Calls37To Another Extension37To Voice Mail37To an Outside Number37Using Reverse Transfer38Forwarding Calls39Manual Call Forwarding39Automatic System Forwarding39Redirect Call40Redialing a Number40Displaying Information on Your Endpoint41Date, Time, Name, and Extension Number41Outside Party’s Name/Number41Using a Headset42Using the Speaker and Microphone43Mute Button43Group Listen Using the Speaker43Enhanced Speakerphone Mode44Using the Message Button45Leaving Messages45Retrieving Messages45Accessing Your Mailbox46Disabling and Enabling ASR47Accessing Voice Mail Messages48Listening to Voice Mail Messages48Recovering Deleted Voice Mail Messages50Recording and Sending Voice Mail Messages51Canceling Unheard Voice Mail Messages53Using Do-Not-Disturb Mode54Using Reminder Messages56Moving On57Introduction58Setting Endpoint Preferences58Changing Volume Levels58Selecting a Ring Tone58Enabling Background Music59Changing Keymaps59Enabling Automatic Call Answer59Changing the Language60Returning to Default Operation60Setting Mailbox Preferences61Changing Your Mailbox Password61Changing the Voice Mail Message Envelope62Changing the Call Screening Transfer Method63Programming a Fax Destination64Changing the Message Search Order65Programming Remote Messaging66Speed Dialing68Station Speed Dial68System Speed Dial70Using Record-A-Call71Paging72Enabling Paging72Making Pages72Performing a “Hookflash” During a Call73Programming Your Feature Buttons73Programming Direct Station Selection Buttons74Programming Secondary Extension Buttons75Using Account Codes76Screening Calls77Using the Directories77Telephone Directory77Voice Mail Directory79Programming Remote Feature Access81Remote Access Password81Remote Feature Access82Requesting Agent Help83Working in Hunt Groups84Hunt Group Calls Enabled/Disabled84ACD Hunt Groups84Using E-Mail Reader87Introduction88E-Mail Reader Features89Using Your Advanced Mailbox90Setting Up Your E-Mail Password91Accessing E-Mail Messages93Accessing Fax Messages96Recovering Deleted Messages97Changing Message Envelopes98Voice Mail Flowchart (Advanced Mailbox)99Learning More101Introduction102What the Administrators Can Do for You102Frequently Asked Questions (FAQs)103Default Feature Codes106Index111A-D111E-F112G-P113Q-U114V-Z115Voice Mail Flowchart (Standard Mailbox)117Back Cover118Size: 1.64 MBPages: 118Language: EnglishOpen manual
User ManualTable of ContentsFront Cover1Model 8000 Series Quick Reference Guide3Pocket Guide to Phone System and Voice Mail Features7Table of Contents9Finding Your Way11Welcome12About This Guide12About Your Phone13Feature Key Functions14Display15Message Indicator Lamp16DSS/BLF and Mini-DSS16About Voice Mail17What You See and Hear18Software Compatibility19Getting Started21Introduction22Adjusting Your Phone’s Viewing Angle22Adjusting Your Phone’s LCD Contrast22Setting Up Voice Mail23Initializing Your Mailbox23Recording Your Personal Greetings24Recording Your Voice Mail Directory Name25Making and Receiving Calls26Intercom Calls26Outside Calls29Emergency Calls30Call Waiting30Placing Calls On Hold31Placing Conference Calls32Transferring Calls33To Another Extension33To Voice Mail33To an Outside Number33Forwarding Calls34Manual Call Forwarding34Redirect Call35Automatic System Forwarding35Redialing a Number36Displaying Information on Your Phone36Date, Time, Name, and Extension Number36Outside Party’s Name/Number36Using a Headset37Using the Speaker and Microphone38Mute Key38Group Listen Using the Speaker38Enhanced Speakerphone Mode39Using the Message Key40Leaving Messages40Retrieving Messages41Accessing Your Mailbox42Using Voice Mail Messages43Listening to Messages43Undeleting Messages45Sending Messages46Canceling Unheard Messages47Using Do-Not-Disturb Mode48Using Reminder Messages50Moving On53Introduction54Setting Preferences54Phone Configuration54Voice Mail Options57Speed Dialing62Station Speed Dial62System Speed Dial63Using Record-A-Call64Paging65Making Pages65Enabling Paging65Performing a “Hookflash” During a Call66Programming Your Feature Keys66Programming Direct Station Selection Keys67Programming Secondary Extension Keys68Using Account Codes69Screening Calls70Using the Directories70Phone Directory70Voice Mail Directory72Programming Remote Feature Access73Remote Access Password73Remote Feature Access74Requesting Agent Help75Working in Hunt Groups76Hunt Group Calls Enabled/Disabled76ACD Hunt Groups76Learning More79Introduction80What the Administrators Can Do for You80Frequently Asked Questions (FAQs)81Default Feature Codes83Index87A-D87E-L88M-R89S-Z90Voice Mail Flow Chart91Back Cover92Size: 1.28 MBPages: 92Language: EnglishOpen manual
