User ManualTable of ContentsTable of Contents4New Features and Enhancements xxiii4Prior Releases Features and Enhancements xxix4About This Book liii41 Introduction 1-152 Installing the Control Unit 2-153 Installing Telephones and Adjuncts 3-164 Connecting the Control Unit to the Network Inter...65 Installing the PC, CAT, or Printer 5-166 Connecting Data Equipment 6-177 Initializing and Testing the System 7-178 Installing Applications 8-179 Upgrading the System 9-18A System Numbering Forms A-19B Unit Load Calculation Worksheet B-19IN Index IN-19New Features and Enhancements22Release 6.1 Enhancements (August 1998)22Private Networking22Centralized Voice Messaging23Group Calling Enhancements23Transfer Redirect24Direct Station Selector24Call Forwarding25SMDR25Decrease in Call Set-Up Time25PRI Switch Type Test25Service Observing25Win SPM26Windows NT Driver26Prior Releases Features and Enhancements28Release 6.0 Enhancements (February, 1998)28Private Networks28Group Calling Enhancements30Queue Control31Prompt-Based Overflow31Centrex Transfer via Remote Call Forwarding32Authorization Codes and RemoteCallForwarding33Release 5.0 Enhancements (June,1997)33Computer Telephony Integration (CTI)33Basic Call Control34Screen Pop34HotLine Feature35Group Calling Enhancements36Most Idle Hunt Type36Delay Announcement Devices37Enhanced Calls-in-Queue Alarm Thresholds38MLX-5 and MLX-5D Telephones39Release 4.2 Enhancements (June,1997)39Additional Network Switch and Services Options for ISDN Primary Rate Interface (PRI)39Improvements to Station Message Detail Recording (SMDR) and Support for MERLIN LEGEND Reporter Application41MERLIN LEGEND Reporter41Maintenance Enhancements42Change to Permanent Error Alarm42Enhanced Extension Information Report43Release 4.1 Enhancements (June,1997)43Coverage Timers Programmed for Individual Extensions43Night Service with Coverage Control43Night Service Group Line Assignment44Forward on Busy44Maintenance Testing for BRI Facilities that Are Part of Multiline Hunt Groups (MLHGs)45Release 4.0 Enhancements (March, 1996)45Support for Up to 200 Extensions45Support for National ISDN BRI Service45New Control Unit Modules46800 NI-BRI Module46016 Tip/Ring Module46Downloadable Firmware for the 016 and NI-BRI Modules46Support for 2B Data Applications46Support for T1 Switched 56 Digital Data Transmission47Forwarding Delay Option47Voice Announce on Queued Call Console47Time-Based Option for OverflowonCallingGroup48Single-Line Telephone Enhancements48Seven-Digit Password for SPM48Release 3.1 Enhancements (March,1996)49Call Restriction Checking for Star Codes49Trunk-to-Trunk Transfer Set for Each Extension49Programmable Second Dial Tone Timer49Security Enhancements50Disallowed List Including Numbers Often Associated with Toll Fraud50Default Pool Dial-Out Code Restriction for All Extensions50Default Outward Restrictions for VMI Ports50Default Facility Restriction Level (FRL) for VMI Ports51Default for the Default Local Table51New Maintenance Procedure for Testing Outgoing Trunks51About This Book52Intended Audience52How to Use This Book52Terms and Conventions Used53Typographical Conventions55Product Safety Advisories55Security56Related Documents57How to Comment on This Document581. Introduction60Installation Sequence60System Forms61Installing the Control Unit62Installing Telephones (Required) and Adjuncts (Optional)62Connecting the Network Interface62Connecting Data Equipment63Programming the System63Upgrading the System632. Installing the Control Unit66Overview66Environment67Electrical Noise/Radio-Frequency Interference68Control Unit Requirements69Hardware Preassembly Process69Backboard Requirements69Installing the Backboard70AC Power and Grounding71AC Outlet Tests73Using an Ideal 61-035 Circuit Tester (or Equivalent)74Using a Volt-Ohm Milliammeter (VOM)74Grounding Requirements75Approved Grounds78Central Office Trunk Protection79Heavy Lightning Protection80Unit Loads82Checking Unit Loads82Unit Loads for Hybrid/PBX Mode82Unit Loads for Key or Behind Switch Mode83Installing the Basic Carrier83Installing the Power Supply85Turning Off the Power86Installing a Copper Shield86Installing the Power Supply Module in the Carrier89Installing the Ferrite Cores89Installing the Auxiliary Power Unit91Installing Expansion Carriers93Installing the Processor95Installing the Processor in the Carrier96Installing the Modules98Guidelines98Installing Modules99Tie Trunks100Tie Trunk Signaling100Signaling Modes100Protected or Unprotected100Signaling Types100400EM (Tie Trunk) Module DIP Switches101Labeling104Replacing a Module106Connecting the Control Unit to an AC Outlet109Powering Up the System110Powering Down the System1113. Installing Telephones and Adjuncts112Installing Multi-Function Modules113Considerations113Installing Adjuncts133General Purpose Adapter135Dial Dictation Devices136Fax Machines137Group Calling Delay Announcement Devices137Credit Card Verification Terminals137Headsets138Headpieces138Manual Operation (Analog Multiline Telephones Only)139One-Touch Operation (All Telephones)139Loudspeaker Paging Systems140Dual-Tone Multifrequency (DTMF) Signaling141MERLIN Identifier145Modems145Music On Hold® and Magic on Hold146Supplemental Alerts149Supplemental Alert Adapter149Unsupported Telephones, Adjuncts, and Adapter150Single-Line Telephones151Single-Line Telephones in Release 3.0 and Later153Installing Direct Station Selectors154Considerations154Assembling MLX Telephones159Considerations159Installing Cordless or Cordless/Wireless Telephones168MDC 9000 Cordless Telephone168MDW 9000/9010 Cordless/Wireless Telephones168Connecting Telephones to the Control Unit169Considerations170Wiring a Telephone for Two Voice Pairs172Removing Damaged Connecting Blocks1744. Connecting the Control Unit to the Network Interface176Wiring177RJ21X Interface180Building the Wiring Field182RJ11 and RJ14 Interfaces185RJ2GX Interface187RJ48C/X Interface188Testing Trunks188Testing Loop-Start Trunks188Testing Ground-Start Trunks189Testing NI-BRI Provisioning190Labeling Trunks190Installing the Channel Service Unit191ACCULINK CSUs191Wiring Two Switches Together1945. Installing the PC, CAT, or Printer198Connecting a PC to the Control Unit198Connecting a PC Within 50 Feet199Connecting a PC More Than 50 Feet (15.2 m) Away200Connecting a CAT to the Control Unit204Connecting a Printer to the Control Unit204Connecting a CAT and Printer on the Same AC Outlet206Connecting a CAT and Printer on a Different AC Outlet207Connecting a Printer Within 50 Feet (15.2 m)212Connecting a Printer 50 Feet (15.2 m) or More Away214Setting Printer Options and DIP Switches218Applications Printer DIP Switch Settings2226. Connecting Data Equipment224Data Stations224Modem Data Stations226Terminal Adapter Data Stations227Analog Voice and Modem DataStations228GPA Settings228Setting Up228Modem Data-Only Stations231MLX Voice and Modem DataStations233MLX Voice and Terminal Adapter Data Stations235Setting Up235Terminal Adapter Data-Only Stations237Video Conferencing Data Stations240Terminal Adapter and CSU Settings2447. Initializing and Testing the System246Initializing the System246Programming Guides247Restoring from the Translation Memory Card247Restoring from the System Programming Disk247Setting the Time and Date248Testing the System248Testing MLX Telephones248Testing MLX Display Telephones250Testing MLX Telephones with MFMs250Testing Telephones for Dial Tone251Testing Telephones for Outside Dial Tone252Testing Analog Multiline and Single-Line Telephones252Testing Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only)253Testing DID Trunks254Testing Tie Trunks254Testing Two-Way Automatic-Start Tie Trunks255Testing Incoming Automatic-Start Tie Trunks255Testing Outgoing Automatic-Start Tie Trunks256Testing Two-Way Dial-Repeating Tie Trunks256Testing Incoming Dial-Repeating Tie Trunks256Testing Outgoing Dial-Repeating Tie Trunks257Testing BRI Trunks258Testing Selected System Features258ARS and SMDR Tests259Group Calling Test259System Speed Dial Test260Coverage Test261Testing the DSS261Testing Night Service261Testing the Dictation System262Testing the Paging System263Testing Music On Hold263Testing the Power Failure Transfer Jacks264Testing Touch-Tone Receivers266Installing the Control Unit’s Housing267Installing the Top Cover267Installing the Front Cover2698. Installing Applications270Voice Messaging Systems and Touch-Tone Receivers272Considerations272Automated Document Delivery System273Considerations273Hardware Requirements274Call Accounting System274Considerations275Hardware and Software Requirements275CAS Documentation277Call Accounting Terminal277Considerations278Hardware Requirements278CAT Documentation279Call Management System279Considerations279Hardware and Software Requirements280CMS Documentation281CONVERSANT282Considerations282Hardware Requirements282CONVERSANT Intro Documentation283Integrated Solution III283Considerations284Hardware Requirements285Lucent Technologies Attendant286Considerations287Hardware Requirements287MERLIN MAIL*288Considerations289Hardware Requirements291MERLIN PFC†291Considerations291Hybrid/PBX and Key Modes292Behind Switch Mode293Hardware Requirements293PassageWay Direct Connect Solution293Considerations294Hardware Requirements295System Programming and Maintenance (SPM)295Considerations296Hardware Requirements296Installing a CTI Link297New Installation297Considerations297Hardware Requirements298Link Reinstatement2999. Upgrading the System302Upgrading to Release 6.1303Backing Up System Programming305Removing the Control Unit Housing306Powering Down the System308Upgrading the Control Unit310Replacing the Housing Clips313Modifying the Processor for Key Mode315Completing the Upgrade319Upgrading from the MERLIN II Communications System319Replacing the Control Unit Housing321Release 2.0 or Earlier321A. System Numbering Forms324Form 2a, System Numbering: Extension Jacks325Form 2b, System Numbering: Digital Adjuncts327Form 2c, System Numbering: Line/Trunk Jacks328Form 2d, System Numbering: Special Renumbers329B. Unit Load Calculation Worksheet330Unit Load Worksheet331Index340Numerics340A340B341C341D343E344F344G344H345I345K346L346M346N348O349P349R351S351T351U354V354W355Size: 3.57 MBPages: 355Language: EnglishOpen manual
