Axis Communications Network Print Servers Manual De Usuario

130

AXIS 5500 / AXIS 5550 User’s Manual

This section provides useful information to help you resolve difficulties 

you might have with your AXIS 5500/AXIS 5550. Fault symptoms, 

possible causes and remedial actions are provided within a quick 

reference table. 

Please visit the Axis Web site for latest troubleshooting tips, more support 

and additional help through the FAQ database or to fill in and submit a 

Support question.

General

The USB port in an AXIS 5500 / AXIS 5550 supports USB printers only. If 

any other USB device has been connected to this port, the print server 

must be restarted before it can function properly again.

Overriding Port Status

Some USB printers do not deliver correct port status to the print server 

(for instance always reporting printer off-line even if the printer is on-

line). To override this, see “Overriding Port Status” on page 123.

LED Indicators

Web Interface

Power

Green

OK

Not lit

No power/Error

Network

Orange

OK - network connected

Orange flashing

Activity on network

Not lit

No physical connection to the network

The AXIS 5500/AXIS 5550 Web 
interface cannot be accessed 
from a Web browser.

The AXIS 5500/AXIS 5550 is not 
connected properly.

1. Check Power and Network indicator.
2. Check that assignment of IP addresses 

for the AXIS 5500/AXIS 5550 is correct. 

3. To further check the IP addresses, run 

the Ping command from another com-
puter as described in "IP address check" 
at the end of this chapter. Follow the 
appropriate recommendations.

Problem with your proxy server.

Verify the proxy server settings in your 
Web browser.

Other networking problems.

1. Verify that your network is accessible 

through your network socket.

2. Verify that your network cable is func-

tional.