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7 - 12 MC909X Mobile Computer User Guide

Mobile computer 
battery is not 
charging.

Mobile computer was 
removed from MSR or 
MSR was unplugged from 
AC power too soon.

Ensure MSR is receiving power. Ensure mobile computer is 
attached correctly. Confirm main battery is charging. If a mobile 
computer battery is fully depleted, it can take up to four hours to 
fully recharge a battery (if the mobile computer is off and longer if 
the mobile computer is operating).

For Windows Mobile 5.0 devices, view battery status by tapping 

 > 

 > 

 tab > 

 icon.

For Windows CE 5.0 devices, view battery status by tapping 

 

> 

 > 

 icon.

Battery is faulty.

Verify that other batteries charge properly. If so, replace the faulty 
battery.

The mobile computer is 
not fully attached to the 
MSR.

Detach and re-attach the MSR to the mobile computer, ensuring it 
is firmly connected. 

During data 
communications, 
no data was 
transmitted, or 
transmitted data 
was incomplete.

Mobile computer detached 
from MSR during 
communications.

Reattach mobile computer to MSR and retransmit.

Incorrect cable 
configuration.

See the System Administrator.

Communications software 
is not installed or 
configured properly.

Perform setup as described in the MC909X Integrator Guide.