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7 - 14 MC909X Mobile Computer User Guide
Dial-out fails
Location setting is 
incorrect.
Verify Dialing Locations. Verify Dialing Patterns are correct for the 
current location. For example, enter ‘G’ in the For local calls, dial: 
field to dial directly, or ‘9,G’ if the telephone system requires dialing ‘9’ 
first to access an outside line. 
Incorrect server phone 
number.
Verify the connection phone number in the Connecting window. 
Pulse dialing not 
supported for country.
Use a connection within a tone-dialing system.
Dialtone detection not 
supported.
The service you subscribe to (e.g., a remote answering service) may 
use a different type of dialtone. Disable dialtone detection on the 
modem by entering the initialization string “ATXO” in the Extra 
dial-string modem commands:
 text box of the Modem Settings 
window.
The Connection Manager 
routes are incorrect.
Warm boot the mobile computer and confirm the connection settings. 
Table 7-9    
Troubleshooting the Modem Module (Continued)
Symptom
Possible Cause
Solution