Cisco Cisco StadiumVision Mobile Reporter Guía De Instalación Rápida

7. Delete the failed device from Cisco StadiumVision Director. This device will be

named in the format "Unassigned-xx-xx-xx-xx-xx-xx", where xx-xx-xx-xx-xx-xx is

the MAC address.

Troubleshooting the SV-4K Media Player

This section includes the following topics:

Before You Begin Troubleshooting the SV-4K and DMP-
2K

Before you begin troubleshooting the SV-4K and DMP-2K, you should follow the

information in these topics:

RMA Process for the SV-4K and DMP-2K

The Return Materials Authorization (RMA) process is covered by the Cisco Solution

Support Service for Cisco StadiumVision.

Before you open a Cisco Solution Support case for the SV-4K and DMP-2K,
complete the following steps:

1. Locate your symptom in the SV-4K and DMP-2K troubleshooting topics and

begin to isolate the problem by following the suggested troubleshooting steps.

2. If you cannot resolve the problem with any of the recommended troubleshooting

steps, open a Cisco Solution Support case to further troubleshoot and coordinate

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