Cisco Systems 7931G Manual De Usuario

Your system administrator may ask you to use a shared line if you:

Have multiple phones and want one phone number

Share call-handling tasks with coworkers

Handle calls on behalf of a manager

The remote-in-use icon 

 appears when another phone that shares your line has a connected call. 

You can place 

 and receive calls as usual on the shared line, even when the remote-in-use icon 

appears.

Phones that share a line each display information about calls that are placed and received on the shared 
line. This information may include caller ID and call duration (See 

 for exceptions). 

If you are sharing a line with coworkers using a different model Cisco Unified IP Phone, they might be 
able to add (or barge) themselves to your active call on the shared line. Your phone does not typically 
support this feature. If you need it, contact your system administrator for assistance. Otherwise, enable 
privacy to prevent coworkers from joining your calls.

If you do not want coworkers who share your line to see information about your calls, enable the 
Privacy feature. Doing this also prevents others who share the line from viewing or barging your calls.

You can view information about calls on your shared lines, retrieve a call on a shared line placed on 
hold by a coworker, and prevent others from barging calls.

See if the shared line is in use

Look for the remote-in-use icon 

 next to a red line button 

 

(steady).

View details about current calls on 
the shared line

Press the red line button 

 (steady) for the remote-in-use line. 

All non-private calls appear in the call activity area of the 
phone screen.

Retrieve a held call on a shared line Press the red line button 

 (flashing) for the remote-in-use 

line.