B+B SmartWorx WLNG1 Manual De Usuario

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Troubleshoot problems and get support 
 
 
 
 45 
Scanning/Wireless errors and warning conditions 
 
Table 9-15 
Scanning/Wireless: Wireless network unavailable
 
Visual feedback 
Audio 
Cause 
Solution 
 
Fast blinking, blue 
Wireless light 
 
Slow blinking green Power 
light 
Hi-Lo tone 
The wireless network 
is unavailable. 
Verify that the network settings on the All-in-
One match the settings of your wireless 
network access point. These settings must 
include the ESSID, security mode (WPA-
PSK, WEP or none) and network key.  
If the problem persists, contact your network 
administrator. 
 
Table 9-16 
Scanning/Wireless: Application server unavailable
 
Visual feedback 
Audio 
Cause 
Solution 
The All-in-One is 
configured 
incorrectly. 
Verify that your network has a DHCP server. 
If the network does not have a DHCP server, 
you must configure the All-in-One for static 
IP addressing (see “
” in the “Advanced use” section). 
Verify that the server addresses are set up 
correctly (see “
” in the 
“Advanced use” section). 
If problem persists, contact your network 
administrator. 
 
Slow blinking, blue 
Wireless light 
Hi-Lo tone 
The application 
server is unavailable. 
Verify that the application server is running. If 
the problem persists, contact your network 
administrator. 
 
Table 9-17 
Scanning/Wireless: Server error (immediately following successful scan)
 
Visual feedback 
Audio 
Cause 
Solution 
  Red tail lights, blink 1x 
Hi-Lo tone 
Server error 
Try to scan again. 
 
Table 9-18 
Scanning/Wireless: Invalid bar code or bad data
 
Visual feedback 
Audio 
Cause 
Solution 
  Red tail lights, blinking, 2x 
Hi-Lo tone 
Invalid bar code or 
bad data was sent to 
the server. 
Check the bar code. 
Try to scan again. 
If the problem persists, contact your 
supervisor.