B+B SmartWorx WLNG1 Manual De Usuario
Troubleshoot problems and get support
45
Scanning/Wireless errors and warning conditions
Table 9-15
Scanning/Wireless: Wireless network unavailable
Visual feedback
Audio
Cause
Solution
Fast blinking, blue
Wireless light
Wireless light
Slow blinking green Power
light
light
Hi-Lo tone
The wireless network
is unavailable.
is unavailable.
Verify that the network settings on the All-in-
One match the settings of your wireless
network access point. These settings must
include the ESSID, security mode (WPA-
PSK, WEP or none) and network key.
If the problem persists, contact your network
administrator.
One match the settings of your wireless
network access point. These settings must
include the ESSID, security mode (WPA-
PSK, WEP or none) and network key.
If the problem persists, contact your network
administrator.
Table 9-16
Scanning/Wireless: Application server unavailable
Visual feedback
Audio
Cause
Solution
The All-in-One is
configured
incorrectly.
configured
incorrectly.
Verify that your network has a DHCP server.
If the network does not have a DHCP server,
you must configure the All-in-One for static
IP addressing (see “
If the network does not have a DHCP server,
you must configure the All-in-One for static
IP addressing (see “
” in the “Advanced use” section).
Verify that the server addresses are set up
correctly (see “
correctly (see “
” in the
“Advanced use” section).
If problem persists, contact your network
administrator.
If problem persists, contact your network
administrator.
Slow blinking, blue
Wireless light
Wireless light
Hi-Lo tone
The application
server is unavailable.
server is unavailable.
Verify that the application server is running. If
the problem persists, contact your network
administrator.
the problem persists, contact your network
administrator.
Table 9-17
Scanning/Wireless: Server error (immediately following successful scan)
Visual feedback
Audio
Cause
Solution
Red tail lights, blink 1x
Hi-Lo tone
Server error
Try to scan again.
Table 9-18
Scanning/Wireless: Invalid bar code or bad data
Visual feedback
Audio
Cause
Solution
Red tail lights, blinking, 2x
Hi-Lo tone
Invalid bar code or
bad data was sent to
the server.
bad data was sent to
the server.
1
Check the bar code.
2
Try to scan again.
3
If the problem persists, contact your
supervisor.
supervisor.