Echostar Technologies LLC MC13213 Manual De Usuario

This Limited Warranty is a legal document. Keep it in a safe place. Remember to 
retain your Bill of Sale for warranty service! Any items returned without a copy of the 
Proof of Purchase will be considered out of warranty.

This warranty extends only to the original user of the equipment and is limited to the purchase 

price of each part. DISH Network Corporation and its affiliated companies (“DISH Network”) 

warrant this system against defects in materials or workmanship as follows:

• Labor: For a period of 90 days from the original date of purchase, if DISH Network deter-

mines that the equipment is defective subject to the limitations of this warranty, it will be 

replaced at no charge for labor. DISH Network warrants any such work done against 

defects in materials or workmanship for the remaining portion of the original warranty 

period.

• Parts: For a period of 90 days from the original date of purchase, DISH Network will supply, 

at no charge, new or re-manufactured parts in exchange for parts determined to be defec-

tive subject to the limitations of this warranty. DISH Network warrants any such replacement 

parts against defects in materials or workmanship for the remaining part of the original war-

ranty period. 

Note: “Parts” means items included in this package, which may include the TV converter 

and remote control. It does not include other parts purchased separately. 

• This warranty does not cover installation of the system. If applicable, such installation will 

be warranted under a separate installation agreement.

• This warranty does not cover consumer instruction, physical setup or adjustment of any 

consumer electronic devices, remote control batteries, signal reception problems, loss of 

use of the system, or unused programming charges due to system malfunction.

• This warranty does not cover cosmetic damage, damage due to lightning, electrical or tele-

phone line surges, battery leakage, fire, flood, or other acts of Nature, accident, misuse, 

abuse, repair or alteration by other than authorized factory service, use of accessories not 

recommended by the TV converter manufacturer, negligence, commercial or institutional 

use, or improper or neglected maintenance.

• This warranty does not cover equipment sold AS IS or WITH ALL FAULTS, shipping and 

handling, removal or reinstallation, shipping damage if the equipment was not packed and 

shipped in the manner prescribed, nor equipment purchased, serviced, or operated outside 

the continental United States of America.

1

Call the customer support number at 1-888-667-0633 or visit our website www.Duo.com. 

Have the date of purchase and your receiver ID number available. Press the SYSTEM 

INFO button on the remote control to display the receiver ID number.

2

A Customer Service Representative will assist you. If the Representative determines you 

should return any equipment, you will be given steps and an address for which to return 

your equipment. Whether under warranty or not, you will be responsible for the cost of ship-

ping back the defective equipment.