Echostar Technologies LLC MC13213 Manual De Usuario

DISH Network offers two options if you need to replace your satellite receiver equipment or its 
accessories.

The Advance Exchange Program allows you to have replacement equipment shipped 

immediately to you (depending upon where you live, it could take three to five business days). 

Along with replacement equipment, you will receive a prepaid shipping label and instructions on 

how to return the defective equipment. The shipping charge, for receiving replacement 

equipment and returning the defective equipment, is a one-time fee based on EchoStar's 

competitive bulk shipping rates (additional charges may apply outside of the continental US). 

This fee will be charged to your billing account or your valid credit card. If you do not ship the 

defective equipment to EchoStar within ten days after receiving the replacement, your billing 

account or credit card will be charged the market price of the replacement. If you return the 

defective equipment after ten days, you will receive a full refund less an administrative fee. 
If your equipment is out of warranty and can be repaired your billing account or credit card will be 

charged the standard repair fee for the replacement. If damage to the defective equipment is 

found, which EchoStar in its sole discretion determines has voided the warranty, or makes the 

equipment unrepairable, billing account or credit card will be charged the market price of the 

replacement.

You may choose to ship the equipment to us at your cost. To provide faster service, upon receipt 

of your equipment you will be shipped a replacement. Your original equipment will not be 

available for return. 
The equipment you return will be checked to verify whether it is covered under this warranty. If 

the defective equipment is covered under this warranty, it will be replaced and shipped back to 

you at no additional cost (additional charges may apply outside of the continental US).
If your equipment is out of warranty and can be repaired your billing account or credit card will be 

charged the standard repair fee for the replacement. If damage to the defective equipment is 

found, which EchoStar in its sole discretion determines has voided the warranty, or makes the 

equipment unrepairable, your billing account or credit card will be charged the market price of 

the replacement.

An accessory is any DISH Network branded equipment, displaying the DISH Network logo, 

excluding the receiver, cables and hookups, and non-mechanical components. A one-year 

warranty becomes effective upon the activation of the DISH system or date of purchase, if 

bought separately. A proof of purchase is required to verify the purchase date. If an accessory 

has an expired warranty, no exchange will be issued. You may purchase replacement 

accessories from DISH Network or your local retailer.