Echostar Technologies LLC MC13213 Manual De Usuario

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Residential Customer Agree-
11
R
ESIDENTIAL
 C
USTOMER
 A
GREEMENT
Thank you for choosing DISH Network as your television service provider. DISH Network is 
happy to answer any questions you may have and to provide you with technical and other 
customer support. You may contact us 24 hours a day, any day of the year, by any of the 
following means: 
Phone: 1 (800) 333-DISH (3474)
Email: feedback@customermail.dishnetwork.com
Mail: DISH NETWORK CUSTOMER SERVICE CENTER
P.O. BOX 9033
LITTLETON, CO  80160
Website:www.dishnetwork.com
To view this Residential Customer Agreement (the "Agreement") in Spanish, please visit our 
website at www.dishnetwork.com or call us at 1 (800) 333-DISH and we will send you a copy.  
Para ver este Acuerdo en español por favor visite www.dishnetwork.com o llame al 1(800)333-
DISH y le enviaremos una copia.  "DISH Network" is a trademark of EchoStar Satellite L.L.C.  
For purposes of this Agreement and any customer agreement(s) applicable to the promotion(s) 
pursuant to which you are receiving Services and/or Equipment, "DISH Network", "we" or "us" 
shall mean EchoStar Satellite L.L.C. or, where applicable under the particular circumstances, 
third party billing agents, and "you" or "your" refer to you, the DISH Network subscriber.
THIS RESIDENTIAL CUSTOMER AGREEMENT DESCRIBES THE TERMS AND 
CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICES TO YOU.  
THIS AGREEMENT IS EFFECTIVE UNTIL CHANGED OR REPLACED.  IF YOU ARE AN 
EXISTING DISH NETWORK CUSTOMER AND DO NOT ACCEPT THESE TERMS AND 
CONDITIONS, OR ANY SUBSEQUENT CHANGES TO, OR REPLACEMENT OF, THESE 
TERMS AND CONDITIONS, PLEASE NOTIFY US IMMEDIATELY AND WE WILL AT OUR 
OPTION CANCEL YOUR SERVICES OR ALLOW YOU TO CONTINUE TO RECEIVE YOUR 
SERVICES UNDER THE TERMS AND CONDITIONS OF YOUR IMMEDIATELY PRIOR 
RESIDENTIAL CUSTOMER AGREEMENT.  IF YOU ARE A NEW DISH NETWORK 
CUSTOMER, YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH 
NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT 
AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU.  IF YOU ARE 
AN EXISTING DISH NETWORK CUSTOMER, WE WILL NOTIFY YOU OF ANY CHANGES 
TO, OR REPLACEMENT OF, THE TERMS AND CONDITIONS OF THIS AGREEMENT AND 
YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES FOLLOWING RECEIPT OF 
SUCH NOTICE SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGED OR 
REPLACED TERMS AND CONDITIONS AND THEY WILL BE LEGALLY BINDING ON YOU.
1.
THE DISH NETWORK SERVICE 
A. Services Defined.  For purposes of this Agreement, the term "Services" shall mean all video, 
audio, interactive and other programming services and all other services that are currently 
available from DISH Network (whether subscription based, pay-per-view based or otherwise) 
and that we may provide to consumers in the future. 
B. Changing Your Programming Selection.  Unless otherwise specified in this Agreement or the 
customer agreement(s), if any, applicable to the promotion(s) pursuant to which you are 
receiving Services and/or Equipment, you may change your programming selection at any time 
by notifying us. A fee may apply to such changes ("Transaction Fee").  In addition (and without 
limitation), you may be charged a monthly fee ("Service Access Fee") if you fail to subscribe to 
one of the following DISH Network basic programming packages: America's Top 60, America's 
Top 120, America's Top 180, Great Wall TV Package, DISH Latino, DISH Latino Dos DISH 
Latino Max, America's "Everything" Pak, Latino "Everything" Pak, or any of their successor 
packages.  Some Services are only available if you purchase and maintain a minimum level of 
programming.