Cisco Systems 1.4 Manual De Usuario
A-20
Cisco Personal Assistant 1.4 Installation and Administration Guide
OL-4590-03
Appendix A Personal Assistant Administration Page Reference
Server Status
Server Status
The Server Status page opens when you select Servers > Server Status.
describes the fields on the Server Status page. All fields on the page are display only. Use
the Server Status page to view the current status of the Personal Assistant servers and their subsystems.
The status can help you identify problems that need to be addressed. An up arrow indicates that the
server, port, or other item is running correctly; a down arrow indicates that it is not.
The status can help you identify problems that need to be addressed. An up arrow indicates that the
server, port, or other item is running correctly; a down arrow indicates that it is not.
Personal Assistant refreshes the Server Status page every 60 seconds.
Debug Package List
A selection of subsystems for which you need to collect detailed debug information. Debug
information includes trace messages as well as more detailed messages. Select subsystems
only at the request of Cisco Technical Support; the debug information is for the use of Cisco
in resolving problems that you cannot solve yourself.
information includes trace messages as well as more detailed messages. Select subsystems
only at the request of Cisco Technical Support; the debug information is for the use of Cisco
in resolving problems that you cannot solve yourself.
for an explanation of
each field.
Table A-12
Servers > Server Configuration Page (continued)
Field
Description
Table A-13
Servers > Server Status Page
Field
Considerations
Server List
Display only. A list of the Personal Assistant servers that you have inserted into the
Personal Assistant server cluster (shown in the left column).
Personal Assistant server cluster (shown in the left column).
Click a server name to view its status.
Server
Display only. Indicates whether the Personal Assistant server is available (up) or unavailable
(down).
(down).
If the server is unavailable, try restarting it by using the Control Center (see the
). If restarting the Control Center does not solve the problem,
check the server itself to determine the problem. The problem might be related to the network
connection to the server or the subnet where the server resides.
connection to the server or the subnet where the server resides.
Failover Server
(only when failover is
configured)
configured)
Display only. The name of the server that has taken over for this server if it is unavailable.
Route Point
Display only. The status of the Personal Assistant route point.
If the route point is unavailable, check it in Cisco CallManager to determine the problem.
AA Route Point
Display only. The status of the automated attendant route point.
If the route point is unavailable, check it in Cisco CallManager to determine the problem.
Media Ports
Display only. The status of each media port you defined.
Interceptor Ports
Display only. The status of each interceptor port you defined.
Media Ports in Use
Display only. The number of media ports currently being used.