Cisco Systems 1.4 Manual De Usuario

The Speech Services Configuration page opens when you select System > Speech Services.

 describes the fields on the Speech Services Configuration page. Use the Speech Services 

Configuration page to configure the speech servers and the speech-recognition characteristics used when 
a user dials a number by speaking the name of the party to be called or when accessing voice mail. When 
you have modified data in the fields on the page, click Save to save your changes.

If you have made changes on the Corporate Directory Settings page, and you need the changes to take 
effect immediately, use the Speech Services page to refresh the corporate directory information by 
clicking Refresh Now.

Personal Assistant comes preconfigured for dialing by name, so you only need to change the speech 
recognition settings if you find they do not work well for your organization. You might want to change 
these settings if there are a large number of similarly named people in your organization, or if speech 
patterns among your users prevent the speech-recognition software from confidently interpreting their 
requests. Trial and error is the only effective way to determine whether you need to make changes to 
these settings to best suit your needs.

If the speech-recognition software encounters too many problems in understanding a caller, the caller is 
sent to the operator. You enter the operator extension on the System > Miscellaneous Settings page.

Daily Automatic Refresh

Check this check box for Personal Assistant to automatically update user information from 
the corporate directory on a daily schedule.

Changes to the corporate directory require Personal Assistant to recompile its 
speech-recognition grammar and to update various information that is kept in cache, such as 
phone numbers for call routing. Because it can take Personal Assistant a significant amount 
of time to do this, pick a time when directory updates are complete for the day, and there is 
less user access to Personal Assistant and the directory.

Uncheck this check box if you want to do only manual refreshes.

You can click Refresh Now at any time to have Personal Assistant update user information 
immediately. For example, you might want to force a refresh if a large number of updates 
have been made to the directory, or if Personal Assistant is encountering a large number of 
speech-recognition errors.

You can also view information about the last refresh by clicking Last Refresh Details.

Note that if a refresh is not successful, Personal Assistant services may not run and some 
Personal Assistant features may be unavailable. For information on resolving problems with 
refreshes, see the 

.

Refresh Schedule

Use the hour and minute lists to set the time for Personal Assistant to run the daily refresh.

Send Refresh Status

Check this check box for Personal Assistant to send you the refresh status by e-mail when a 
refresh has completed.

Administrator E-mail Address

Enter the e-mail address where you want Personal Assistant to send the refresh notification.