Avaya 15-601063 Manuel D’Utilisation
Voicemail Pro
Page 245
15-601063 Issue 20l (03 March 2009)
IP Office
Voicemail Pro Actions: Mailbox Actions
6.5.1 Get Mail
The Get Mail action allows access to the messages in the caller's mailbox or a specified mailbox. The caller then has
access to the standard mailbox features setup for that mailbox. If the extension is a trusted extension, the user does not
have to enter their mailbox number and code. For more information, see
have to enter their mailbox number and code. For more information, see
.
To add a Get Mail action:
1. Click the
Mailbox Actions icon and select
Get Mail.
2. The Specific tab is used to select either the caller's mailbox or mailbox option.
·
Caller's mailbox: The mailbox matching the start point of the call.
·
Mailbox: Select or enter the name of the target mailbox. If ? is entered, Voicemail will prompt caller's to enter the
mailbox number required.
mailbox number required.
The Get Mail action has a Next result. Add a connection from the Next result to another action.
For examples of the action being used in a call flow, see:
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The following conditions apply, based on which mailbox mode the Voicemail Pro server is using.
·
IP Office mode
Users who press 0 while they are logged into their mailbox will be routed to the Next result.
Users who press 0 while they are logged into their mailbox will be routed to the Next result.
·
Intuity mode
Users who press *0 whilst in their mailbox will be routed to their Voicemail Reception number if set. The Next result
is not used.
Users who press *0 whilst in their mailbox will be routed to their Voicemail Reception number if set. The Next result
is not used.
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