Avaya 15-601063 Manuel D’Utilisation
Voicemail Pro
Page 246
15-601063 Issue 20l (03 March 2009)
IP Office
6.5.2 Leave Mail
The Leave Mail action allows the caller to leave a message in the start point's mailbox or in a specified mailbox.
To add a Leave Mail action:
1. Click the
Mailbox Actions icon and select
Leave Mail.
2. The Specific tab is used to select either the Caller's mailbox, Mailbox or VRL option.
·
Caller's Mailbox: The mailbox matching the start point of the call.
·
Mailbox: Select or enter the name of the target mailbox.
·
VRL: If selected, specifies that the message should be transferred to a third-party Voice Recording Library (VRL)
application. For more information, see
application. For more information, see
.
The Leave Mail action has Success and Failure results. The use of these depends on which mailbox
mode the Voicemail Pro server is using.
mode the Voicemail Pro server is using.
IP Office mode: Callers in the mailbox follow the Failure or Success results depending on whether
they press 0 before or after the leave a message tone respectively. This overrides the mailbox
user's Voicemail Reception setting set in the IP Office configuration.
they press 0 before or after the leave a message tone respectively. This overrides the mailbox
user's Voicemail Reception setting set in the IP Office configuration.
Intuity mode: The results cannot be accessed. Callers pressing 0 will always follow the mailbox
user's Voicemail Reception setting set in the IP Office configuration.
user's Voicemail Reception setting set in the IP Office configuration.
For examples of the action in a call flow, see:
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