Avaya Enterprise Communications Server Manuel D’Utilisation

Issue 1

November 2000

Hospitality Operations 

16

Guest Operations 

If no keys are pressed, the current message is saved (if the system is 
administered to save old messages), and the new one is played. To keep 
your mailbox space free for new messages, delete unwanted messages.

If the system is not administered to save old messages, once you listen to a 
message, the message is deleted automatically, and the next message is 
played.

3. After the last message, you will hear a closing message.

1. Call the operator, give your name, and tell the operator that you want to 

retrieve your voice messages. The operator will do one of two operations:

■

The operator transfers your call immediately to the voice messaging 
system. Continue with 

■

The operator will ask you for your room number and your voice 
messaging password. The operator calls the voice messaging 
system, enters your room number and your password, and then 
transfers you to the voice messaging system. Continue with

2. Enter your room number followed by your password.

!

To protect against abuse of voice mailboxes, passwords should be assigned. 
If the voice-messaging mailbox you are accessing does not have a 
password, contact the front desk personnel to request that a password be 
assigned.

■

The system prompts you with the message “Press 1 to listen.”

3. Press the 

1

 button to listen to your voice messages. Messages are played 

one at a time.

4. After each message is played, you may do any of the following:

■

Press the 

2

 button to replay the message.

■

Press the 

3

 button to delete the message and listen to the next 

message.

■

Press the 

4

 button to save the current message and listen to the next 

message (this option is administerable and may not be available on 
every system).

■

Press the 

0

 button to transfer to an attendant for assistance or to 

retrieve text messages.