Polycom DOC2702A Manuel D’Utilisation
Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000
17-2
Polycom, Inc.
The list pane displays the Conference IVR Services list and the total number of IVR
services currently defined in the system.
IVR Services Toolbar
The IVR Services toolbar provides quick access to the IVR Service definitions as follows:
IVR Toolbar
IVR Services List Pane
Access to IVR Services
list and customization
Table 17-1
IVR Toolbar buttons
Button
Button Name
Descriptions
New Conference IVR Service
To create a new Conference IVR Service.
New Entry Queue IVR Service
To create a new Entry Queue IVR Service.
Delete Service
Deletes the selected IVR service(s).
Set Default Conference IVR
Service
Service
Sets the selected Conference IVR Service as default.
When creating a new conference Profile the default
IVR Service is automatically selected for the Profile
(but can be modified).
When creating a new conference Profile the default
IVR Service is automatically selected for the Profile
(but can be modified).
Set Default Entry Queue
Service
Service
Sets the selected Entry Queue IVR Service as
default. When creating a new Entry Queue the default
Entry Queue IVR Service is automatically selected.
default. When creating a new Entry Queue the default
Entry Queue IVR Service is automatically selected.