Avaya Enterprise Communications Server Manuale Utente

Avaya

GuestWorks and DEFINITY ECS Release 9
Hospitality Operations

555-231-742

Issue 1

November 2000

Contents

iii

Contents

iii

Hospitality Operations

About This Document

Reasons for Reissue

Related Documents

Hospitality Services Overview

Telephone Support

PMS Integration

Messaging Services

Guest Operations

Automatic Wakeup

Emergency Access to the Attendant

Retrieving Messages

Front Desk Operations

Attendant Backup

Check-In/Check-Out

Automatic Wakeup

Controlled Restrictions

Message Waiting Notification

Call Accounting Alarms

Maid Status, Housekeeping Status, and
Room Occupancy

Recorded Announcements