Avaya Enterprise Communications Server Manuale Utente

Pagina di 102
GuestWorks and DEFINITY ECS Release 9
Hospitality Operations  
555-231-742  
Issue 1
November 2000
Hospitality Operations 
32
Front Desk Operations 
User Operation
Wakeup requests can be entered, changed, and canceled from the console or 
backup telephone. Wakeup announcements can use a standard announcement or 
can be customized (for example, announcements that play at certain times, or 
announcements in different languages). See your supervisor for a list of the 
different announcements.
Single Wakeup
NOTE:
The following procedure is written based on the assumption that Dual 
Wakeup, Daily Wakeup, and VIP Wakeup features are not enabled. If 
any or all of these features are enabled, you will receive additional 
queries during the procedure.
To add or change a wakeup call, do the following:
1. Press the 
Auto wakeup 
button.
The Auto Wakeup lamp goes on.
 The following displays:
2. If you are already on an active call with the guest requiring the wakeup 
call, the extension number displays automatically. Press the 
#
 button to 
select the displayed extension for wakeup.
If you are not connected to the room requiring wakeup, enter the room 
number, followed by the 
#
 button. (If you make a mistake, press the 
auto 
wakeup 
button again, and start over.)
 The following displays:
If a wakeup request already exists for the room, the time field will 
show the time of the request.
3. Enter the wakeup time in the 4-digit hh:mm format (hour:minute).
If you entered a time between 13:00 and 00:59, the following 
displays:
Go on to 
If you entered a time between 01:00 and 12:59, the following 
displays:
AUTO WAKEUP - Ext: 
AUTO WAKEUP - Ext: <ext> Time: --:-- 
WAKEUP MESSAGE: XXXX 
AUTO WAKEUP - Ext: <ext> Time: <hh:mm> -M