Avaya Enterprise Communications Server Manuale Utente

Issue 1

November 2000

Hospitality Operations 

56

Front Desk Operations 

You can notify a guest that a message is waiting by turning on the message 
waiting lamp on that guest’s telephone. The guest retrieves the message by calling 
the front desk or by calling the voice mail system.

If your switch has a voice mail system, it is recommended that you 
leave all guest messages in the voice mailboxes of those guests. This 
takes the responsibility away from the front desk personnel and 
allows guests to access their messages with one telephone call.

To turn on a guest’s message waiting lamp, do the following:

1. Press the 

mw act 

button.

■

The MW ACT lamp goes on.

■

The following displays:

2. Enter the room number, and press the 

#

 button.

■

The following displays:

■

The console returns to the normal operating mode.

To turn off a guest’s message waiting lamp, do the following:

1. Press the 

mw deac 

button.

■

The MW DEAC lamp goes on.

■

The following displays:

2. Enter the room number, and press the 

#

 button.

■

The following displays:

■

The console returns to the normal operating mode.