TallyGenicom 2365 Guida Utente
User guide
Troubleshooting
111
Problems with the paper feed
The paper is not fed in
The paper is not fed in
1 Check that the display shows the correct paperway, if neces-
sary select the correct paperway with the key Park. If you wish
to use optional paper types, make sure they are correctly in-
stalled.
to use optional paper types, make sure they are correctly in-
stalled.
2 Make sure that the paper guide is correctly adjusted at the side.
When having torn off the fanfold paper the fanfold
paper moves to the park position.
paper moves to the park position.
If necessary, drive the remaining paper manually to
the park position with the
the park position with the
key.
Paper jam
1 Open the top cover. If a paper jam should occur, then remove
the jammed paper by tearing it off at the tear off edge (the tear
off edge is located at the outfeed for the fanfold paper).
off edge is located at the outfeed for the fanfold paper).
2 Press the
key to transport the paper backwards.
3 You may support the paper return feed by cautiously pulling the
paper in the correct direction.
Before you replace the fanfold paper, refer to the instructions in the
section
section
You should pay special attention to the following points:
` Insert the paper straight.
` After inserting the paper, close the tractors.
` Adjust the tractors, the paper should be positioned in the trac-
tors straight but without tension.
` Adjust the printhead gap to the paper thickness (if AGA=Off).
` Set the parameter Head-up to On, see section
` Clean upper friction, see section
Problem
Corrective action