LaCie 301114u Guida Utente

User Manual

page 

The drive is not 

recognized by the 

computer.

Are both ends of the FireWire 

or USB cables firmly attached?

Check both ends of the FireWire or USB cables and make 

sure that they are fully seated in their respective ports. Try 

disconnecting the cables, waiting 10 seconds, and then 

reconnecting them. If the drive is still not recognized, restart 

your computer and try again.

The drive turns on  

and off when you 

turn your computer 

on and off (USB 

and FireWire con-

nections only).

This is normal. Your drive has an autoswitching power feature, which means that if your drive is 

connected to your computer, turning the computer on will automatically turn the drive on. Like-

wise, turning the computer off will automatically turn the drive off.  If you wish to power off the 

drive while it is connected to your computer, first make sure that your computer is not accessing 

the drive and then follow the steps in chapter 

4.5. Disconnecting Your Hard Drive

.  After you 

have disconnected the drive, switch the On/Off/Auto button on the back of the drive to turn the 

drive off.

The drive is not 

recognized by the 

computer.

Have the USB or FireWire driv-

ers been installed correctly and 

enabled?

Open 

 and click on the 

 tab. If your device is not listed, recheck the cables 

and try the other troubleshooting tips listed here.

Is there a conflict with other 

device drivers or extensions?

Contact LaCie Technical Support for help.

Has the drive been formatted?

Make sure that the drive has been formatted properly. Please 

see chapter 

7. Formatting Your LaCie d2 SAFE Hard Drive

 

for more details.

Does your computer’s operating 

system support the file system?

Check your computer’s documentation and see chapter 

7. Formatting Your LaCie d2 SAFE Hard Drive

 for more 

details.

Error messages un-

der Mac OS 10.x.

Did you get an “Error –50” mes-

sage while copying to a FAT 32 

volume?

When copying files or folders from Mac OS 10.x to a FAT 

32 volume, certain characters cannot be copied. These char-

acters include, but are not limited to: 

? < > / \ : 

Check your files and folders to ensure that these types of 

characters are not being used.

Did you get an error message 

telling you that the drive has 

been disconnected  when com-

ing out of sleep mode?

Simply ignore this message. The drive will remount to the 

desktop. LaCie drives conserve power by spinning down 

when you set your computer to sleep mode, and when the 

computer is “woken” from sleep, it does not give the drive 

enough time to spin-up from its sleep mode.