LaCie 301114u Guida Utente

User Manual

page 

Error messages un-

der Mac OS 10.x.

Are you having problems get-

ting your FireWire device to be 

recognized?

If you are having problems with your FireWire connection 

under Mac OS 10.2.x, upgrade to the latest Mac OS version.

The drive is working 

slowly.

Are there other USB or 

FireWire devices connected to 

the same port or hub?

Disconnect any other USB or FireWire devices and see if 

the drive’s performance increases.

The drive is not 

running noticeably 

faster when con-

nected via Hi-Speed 

USB 2.0.

Are you operating in Mac OS 

9.x?

Apple does not support the Hi-Speed USB 2.0 standard 

under Mac OS 9.x. You will be limited to the slower transfer 

rates of the original USB standard.

Are you operating in Mac OS 

10.x?

Apple has only recently begun incorporating native Hi-

Speed USB 2.0 ports in their computers. To achieve Hi-

Speed USB 2.0 transfer rates, you will need to add a Hi-

Speed USB 2.0 PCI or PC card to your computer.

The drive is not 

running noticeably 

faster when con-

nected via Hi-Speed 

USB 2.0.

Is the drive connected to a USB 

port on your computer, or to a 

USB hub?

If your drive is connected to a USB port or hub, this is 

normal. A Hi-Speed USB 2.0 device can only operate at 

Hi-Speed USB 2.0 performance levels when it is connected 

directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the 

Hi-Speed USB 2.0 device will operate at the slower USB 

transfer rates. For more information, please see chapter  

8. USB Questions & Answers

.

Is the drive connected to a Hi-

Speed USB 2.0 port on your 

computer?

Check to see that the Hi-Speed USB 2.0 drivers for both 

your host bus adapter and device have been installed cor-

rectly. If in doubt, un-install the drivers and re-install them.

Does your computer or operat-

ing system support Hi-Speed 

USB 2.0?

See chapter 

2.2. Minimum System Requirements

.

System fan is not 

running.

Confirm the outlet is powered, verify power connections, and try an alternate power cable. The 

fan on the LaCie d2 SAFE Hard Drive does not run continuously; it is activated at certain 

temperatures.

Your drive may not have a fan.  The LaCie d2 SAFE Hard Drive comes in different capacities, 

and only the highest capacities feature a drive fan.