SATO MB410i Guida Utente
Unit 7: Troubleshooting
MB400i/MB410i Operator Manual
PN 9001190C
Page 7-3
ERROR INDICATORS
Table 7-2, Error Indicators
STATUS LED
MODE
DESCRIPTION
CAUSE
REMEDY
Light (red)
All modes
Low battery
Battery charge
level is low
level is low
Recharge the
battery
battery
Blink (red)
every 2s
every 2s
Online
Error in
BlueTooth or
WLAN card
BlueTooth or
WLAN card
Interface module
error (Bluetooth,
wireless LAN)
error (Bluetooth,
wireless LAN)
Contact a SATO
service center
service center
Light (red)
After Power On 1. Program
illegal error
2. Flash Rom-
error
2. Flash Rom-
error
Flash ROM
read/write error
has occurred
read/write error
has occurred
1. Replace Flash
ROM*
2. Retry
downloading
program*
ROM*
2. Retry
downloading
program*
Blink (green-
red) every 2s
red) every 2s
Online
Head error
Head wiring is
disconnected
disconnected
Replace the head*
Blink (red)
every 0.5s
every 0.5s
Online
Cover open
Paper End
Sensor error
Paper End
Sensor error
1. Cover is not
locked
2. Cover open/
close sensor
malfunctioning
3. Paper is not
present
4. Wrong sensor
level
5. Wrong sensor
type
6. Paper skew
locked
2. Cover open/
close sensor
malfunctioning
3. Paper is not
present
4. Wrong sensor
level
5. Wrong sensor
type
6. Paper skew
1. Lock the cover
2. Adjust sensor
level*
level*
3. Load paper
4. Adjust sensor
level*
5. Set correct
sensor type
6. Reload paper
level*
5. Set correct
sensor type
6. Reload paper
Blink (green) at
0.5s intervals
0.5s intervals
Online
(Printing or
receiving data)
(Printing or
receiving data)
Buffer near full
Insufficient
space in
Receive Buffer
area
space in
Receive Buffer
area
Stop sending data
from the host, and
wait until the buffer
becomes empty.
Resume sending
data.
from the host, and
wait until the buffer
becomes empty.
Resume sending
data.
Blink (green)
every 4s
every 4s
All modes
Sleep mode
Not in error. Low
power
consumption
mode is active.
power
consumption
mode is active.
Clear the mode by
receiving data,
pressing a key,
opening or closing
the cover.
receiving data,
pressing a key,
opening or closing
the cover.