Cisco Headend Digital Broadband Delivery System Manuale Di Manutenzione
Troubleshoot DNCS Configuration and Performance
4004455 Rev G
131
Troubleshooting EAS with CableCARDs
When setting up the CableCARD Module on the DNCS, the following events can
occur:
occur:
Priority value defaults to zero—Because a zero priority value is an EAS test
setting, some CableCARD hosts may not support the value, resulting in the
inability to display EAS messages.
setting, some CableCARD hosts may not support the value, resulting in the
inability to display EAS messages.
EAS Alert Remaining Time for unique EAS event codes automatically defaults
to zero seconds—If this occurs, EAS messages are displayed on CableCARD-
compliant hosts, but the messages do not stop unless an End of Message (EOM)
message is sent.
to zero seconds—If this occurs, EAS messages are displayed on CableCARD-
compliant hosts, but the messages do not stop unless an End of Message (EOM)
message is sent.
To check these values and modify them, if necessary, refer to Configure EAS to
Properly Function with the CableCARD Module (on page 46).
Properly Function with the CableCARD Module (on page 46).
Troubleshooting EAS after SR Upgrades
After performing an SR (System Release) upgrade, verify that your EAS equipment
is still properly configured in the DNCS. Complete all the procedures in Test the
EAS from the DNCS (on page 63).
is still properly configured in the DNCS. Complete all the procedures in Test the
EAS from the DNCS (on page 63).
After completing the procedures, verify that you can generate an EAS message for
the EAC. Refer to Verify Your EAS Equipment Configuration (on page 7) and the
manufacturer's documentation for more information.
the EAC. Refer to Verify Your EAS Equipment Configuration (on page 7) and the
manufacturer's documentation for more information.