Bosch HIIP054U Scheda Rapida Di Riferimento

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Troubleshooting
Before calling customer service, consult this troubleshooting guide. Customer education issues are not covered by the appliance 
warranty. Refer the the Use and Care manual for additional information.
Problem
Possible Cause
Suggested Solution
Oven door is locked and will not open, 
even after cooling
Circuit breaker tripped
Reset circuit breaker (turn off, wait five minutes, turn  
back on)
Oven is not heating
Power not reaching oven. Temperature not set.
Restore power to oven. Select oven temperature.
Baking results not as expected
Rack position incorrect.
Oven calibration needed for temperature offset. See 
cooking tips in Use & Care manual.
Refer to cooking chart for correct rack position. 
Adjust oven calibration if necessary, see “Oven 
Temperature Offset” in Custom Settings.
Food takes longer to cook than 
expected or is overcooked
Oven temperature offset needed
Adjust oven calibration if necessary, see “Oven 
Temperature Offset” in Custom Settings.
Convection Bake or Conv. Multi-Rack 
(some models) results are not as 
expected
Oven temperature needs to be reduced by 25° F.  
Incorrect rack position, cooking time, pan selection. Oven 
calibration needed.
Refer to cooking chart for correct rack position. Adjust oven 
calibration if necessary, see “Oven Temperature Offset” in 
Custom Settings.
Oven temperature too hot or too cool
Oven thermostat adjustment needed.
Adjust oven calibration if necessary, see “Oven 
Temperature Offset” in Custom Settings.
Oven light not working properly
Bulb loose or defective
Reinsert or replace the bulb (avoid touching bulb glass with 
fingers to avoid premature burnout due to oil deposits.)
Can not remove light lens cover
Soil buildup around lens cover. Lens catch not released. Wipe lens cover area with a clean, dry towel prior to 
removing. Consult Use & Care manual for lens removal 
technique.
Oven is not self-cleaning properly
Oven was not cooled down prior to starting self clean.
Allow oven to cool down before running self clean.  Wipe 
out loose soiling or spills before running self clean. If oven 
is badly soiled, set oven for the maximum self clean time. 
“E” and a number appears in the display 
and the control panel emits a beep
This is a Fault Code. 
Press any key or turn selection dial to cancel beeping. To 
clear Fault Code: (500 Series) turn control knob to “Off” 
position, (800 Series) Press the oven On/Off button to turn 
the oven Off. If the fault code remains displayed, reset 
oven (turn off circuit breaker for 20 seconds). If still 
displayed, contact Customer Service.
Odor detected on new oven use
This is normal with a new oven.
Will disappear after a few uses. Wiping oven cavity out 
when cool and then running a self-clean cycle may help 
reduce the odor more quickly.
Control panel does not respond to key 
press
Center of key not pressed with flat part of fingertip.
Touch the center part of the touch key using the flat pad of 
a fingertip. Be sure the panel surface is clean and dry.
Conv. fan runs during modes that do not 
use convection
This is normal in some modes while the oven is 
preheating.
No action required if the fan runs during preheating in 
certain non-convection modes.
Warm air or steam is seen escaping 
from the oven vent
This is normal to see or feel steam or warm air coming 
from the oven vent.
No action required, do not block the vent.
Cooking fan runs after the oven is turned 
“Off”
This is normal. The fan aids in oven cooling.
No action required. The cooling fan will continue to run until 
the oven has cooled sufficiently.
Customer Service
Please check the troubleshooting pages in this guide before 
calling Customer Service. Commonly asked questions are 
addressed there and may resolve your issue the fastest. In the 
event you still need to contact Customer Service, there is some 
information you can have ready to speed up the process: 1) 
model & serial number 2) date of purchase.
Don’t forget to register your oven so you will receive notices, 
updates and offers as they become available. This also will help 
provide quick and efficient support for your specific unit.
9000989320  Rev. B • 05/14
Data plate shows model and serial number. It is visible with the 
oven door open. Consult your oven’s user manual for the specific 
label location.
To contact customer service:
US:     800-944-2904
Web:   www.bosch-home.com.us
Parts & Accessories: www.bosch-eshop.us