Avaya 1150E Manuale Utente
Call Center Agent/Supervisor Features
118
Agent logout
To logout:
1.
Press the
Make Busy
Key
and
disconnect the headset. The LED
indicator lights steadily.
indicator lights steadily.
Note 1: If you press the
Make Busy
Key
again, the LED indicator will turn off. At
this point your phone can accept non-
ACD calls, but you are logged out of the
queue.
this point your phone can accept non-
ACD calls, but you are logged out of the
queue.
Note 2: If you press the
Make Busy
Key
while on an ACD call, you will be logged
out automatically when the call is
finished.
out automatically when the call is
finished.