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Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Chapter 4      Quarantines
Working with Safelists and Blocklists
get sent to their IronPort Spam Quarantine when they don’t want them to be 
treated as spam. To ensure mail from these senders are not quarantined, they may 
want to add the senders to their safelists. 
Note
Safelist/Blocklist settings are contingent on other settings configured by the 
system administrator. 
To work with safelists and blocklists, end users must complete the following 
tasks:
  •
Access safelists and blocklists. Depending on authentication settings, end 
users may need to log into their IronPort Spam Quarantine accounts. For more 
information, see 
.
  •
Add safelist entries. Users add safelist entries from the Options menu or the 
list of quarantined messages in IronPort Spam Quarantine. For more 
information, see 
.
  •
Add blocklist entries. Users add blocklist entries from the Options menu of 
the IronPort Spam Quarantine. For more information, see 
.
Accessing Safelists and Blocklists
To access safelists and blocklists, end users whose accounts are authenticated 
using LDAP or Mailbox (IMAP/POP) authentication must log into their accounts 
on the IronPort Spam Quarantine. The end user must log into their account even 
if they are accustomed to accessing their messages via a spam notification (which 
usually doesn’t require authentication). If the end-user authentication is set to 
NONE, end users do not need to log into their accounts to access safelist/blocklist 
settings.
Syntax for Safelists and Blocklist Entries
Entries can be added to safelists and blocklists using the following formats:
  •
user@domain.com
  •
server.domain.com
  •
domain.com