Cisco Cisco Email Security Appliance C390 사용자 가이드

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Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Chapter 9      Testing and Troubleshooting
Troubleshooting the Listener
Mail server accepting delayed bounce messages - Does the domain listed 
in the SMTP HELO command have MX records that resolve IP addresses for 
that domain? 
Troubleshooting the Listener
If you suspect problems with injecting email, use the following strategies:
  •
Confirm the IP address that you are injecting from, and then use the 
listenerconfig
 command to check for allowed hosts.
Is the IP address allowed to connect to the listener you have created? Use the 
listenerconfig
 command to examine the Host Access Table (HAT) for the 
listener. Use these commands to print the HAT for a listener:
listenerconfig
 -> 
edit
 -> listener_number -> 
hostaccess
 -> 
print
 
The HAT can be configured to refuse connections by IP address, block of IP 
addresses, hostname, or domains. For more information, see “Specifying 
Hosts that are Allowed to Connect” on page 107. 
You can also use the 
limits
 subcommand to check the maximum number of 
connections allowed for a listener:
listenerconfig
 -> 
edit
 -> listener_number -> 
limits
  •
On the machine that you are injecting from, use Telnet or FTP to manually 
connect to the appliance. For example:
injection_machine% telnet appliance_name
You can also use the 
telnet
 command within the appliance itself to connect 
from the listener to the actual appliance:
mail3.example.com> telnet
Please select which interface you want to telnet from.
1. Auto