Cisco Cisco Email Security Appliance C390 사용자 가이드
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Cisco IronPort AsyncOS 7.3 for Email Daily Management Guide
OL-23080-01
Chapter 9 Testing and Troubleshooting
Troubleshooting Delivery
client initiating a connection from the Internet. The log records all bytes
transmitted between the two systems and classifies them as “Sent to” the
connecting host or “Received from” the connecting host.
transmitted between the two systems and classifies them as “Sent to” the
connecting host or “Received from” the connecting host.
For more information, see
.
Troubleshooting Delivery
If you suspect problems with delivering email from the appliance, try the
following strategies:
following strategies:
•
Determine if the problem is domain-specific.
Use the
tophosts
command to get immediate information about the email
queue and determine if a particular recipient domain has delivery problems.
Are there problem domains returned when you sort by “Active Recipients?”
When you sort by Connections Out, does any one domain reach the maximum
connections specified for a listener? The default maximum number of
connections for a listener is 600. The default maximum system-wide number
of connections if 10,000 (set by the
connections specified for a listener? The default maximum number of
connections for a listener is 600. The default maximum system-wide number
of connections if 10,000 (set by the
deliveryconfig
command). You can
examine the maximum number of connections for a listener using the
command:
command:
listenerconfig
->
edit
-> injector_number ->
limits
Are the connections for a listener further limited by the
destconfig
command
(either by system maximum or by Virtual Gateway addresses)? Use this
command to examine the
command to examine the
destconfig
connection limits:
destconfig
->
list
•
Use the
hoststatus
command.
“Drill-down” using the
hoststatus
command on the top domains listed from
the results listed by the
tophosts
command.
Is the host available and accepting connections?
Are there problems with one specific MX record mail server for the given
host?
host?