3com 09-1457-000 Manual Do Utilizador
B
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information
through a variety of services. This appendix describes these
services.
through a variety of services. This appendix describes these
services.
Information contained in this appendix is correct at time of
publication. For the very latest, 3Com recommends that you
access the 3Com Corporation World Wide Web site.
publication. For the very latest, 3Com recommends that you
access the 3Com Corporation World Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
7 days a week, through the following online systems:
■
World Wide Web site
■
3Com FTP site
■
3Com Bulletin Board Service (3Com BBS)
■
3ComFacts
SM
automated fax service
World Wide Web Site
Access the latest networking information on the
3Com Corporation World Wide Web site by entering
the URL into your Internet browser:
3Com Corporation World Wide Web site by entering
the URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information
such as technical documentation and software library, as
well as support options ranging from technical education
to maintenance and professional services.
such as technical documentation and software library, as
well as support options ranging from technical education
to maintenance and professional services.
3Com FTP Site
Download drivers, patches, and software across the
Internet from the 3Com public FTP site. This service is
available 24 hours a day, 7 days a week.
Internet from the 3Com public FTP site. This service is
available 24 hours a day, 7 days a week.