3com 09-1457-000 Manual Do Utilizador

The 3ComFacts automated fax service provides technical 
articles, diagrams, and troubleshooting instructions on 
3Com products 24 hours a day, 7 days a week. 

Call 3ComFacts using your Touch-Tone telephone:

If additional assistance is required, contact your network 
supplier. Many suppliers are authorized 3Com service 
partners who are qualified to provide a variety of services, 
including network planning, installation, hardware 
maintenance, application training, and support services.

U.S. and Canada

Call the following number to locate your local 3Com sales 
office:

U.S. 1 800 NET-3Com

The 3Com sales office will refer you to the nearest 3Com 
authorized service partner. If you are unable to contact your 
network supplier, see the following section on how to 
contact 3Com.

If you are unable to obtain assistance from the 3Com online 
technical resources or from your network supplier, 3Com 
offers technical telephone support services. To find out more 
about your support options, please call the 3Com technical 
telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following 
information ready:

■

Product model name, part number, and serial number

■

A list of system hardware and software, including 
revision levels

■

Diagnostic error messages

■

Details about recent configuration changes, if applicable