Lexmark 4227 Manual Do Utilizador
121
Chapter 6: Solving Printer Problems
Solving Printer Problems
Paper Feed Problems
Symptom
Probable Causes and Actions
Paper does not feed.
Paper is jammed.
Paper is torn.
Paper is jammed.
Paper is torn.
• Obstruction in the printer.
Tip: Even if the printer does not detect a paper jam, a
piece of paper may remain in the printer, or adhesive tape
or glue stuck to the platen may prevent the paper from
feeding properly.
piece of paper may remain in the printer, or adhesive tape
or glue stuck to the platen may prevent the paper from
feeding properly.
• Pinfeed holes are not aligned.
Action: Align the pinfeed holes of the forms with the
tractor pins.
tractor pins.
• Forms tractor doors are not closed properly or the tractor
locking levers are not locked properly.
Action: Check that the forms tractor doors are properly
closed and that the tractor locking levers are properly
locked.
closed and that the tractor locking levers are properly
locked.
• Ribbon cartridge is not set correctly.
Action: Reset the ribbon cartridge correctly. For help, see
“Installing the Ribbon Cartridge” on page 4.
“Installing the Ribbon Cartridge” on page 4.
• AutoGap is set incorrectly.
Action: Adjust AutoGap (see page 42).
• Top of the form is curled up or folded.
Action: Straighten or use new forms.
• Forms have debris in the pinfeed holes.
Action: Use forms with no debris in the pinfeed holes.
• Pinfeed holes of multi-part forms do not align with each
other.
Action: Avoid using such multi-part forms.