Lexmark 4227 Manual Do Utilizador
Chapter 6: Solving Printer Problems
122
Solving Printer Problems
Printing and Print Quality Problems
Symptom
Probable Causes and Actions
Printer does not
print.
print.
• Printer is not in the ready state.
(Ready light is off.)
Action: Press Start/Stop. (Ready light comes on.)
• Printer cable is disconnected or not connected correctly.
Action: Turn off the computer and the printer. Check that
the printer cable is connected correctly at both ends. Turn
the computer and printer on.
the printer cable is connected correctly at both ends. Turn
the computer and printer on.
• Interface mode setting is not correct.
Action: Reset the interface mode setting (see “Connecting
the Parallel Cable” on page 10 or “Connecting the Serial
Cable” on page 12).
the Parallel Cable” on page 10 or “Connecting the Serial
Cable” on page 12).
Action 2: If you are using a parallel cable or RS-232, make
sure the interface mode switch is Off (in the out position)
sure the interface mode switch is Off (in the out position)
• Ribbon cartridge is not installed.
Action: Install the ribbon cartridge (see “Installing the
Ribbon Cartridge” on page 4).
Ribbon Cartridge” on page 4).
Wrong characters
are printed.
are printed.
• Function setting is not correct.
• Wrong printer driver selected.
• Software is sending the wrong printer command.
Action: Check your software user documentation.