Novation remote25sl Guia Do Utilizador
TROUBLESHOOTING
Troubleshooting
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Troubleshooting
ReMOTE 25 will not power up properly when connected to a Laptop computer via USB
When a USB connection is used to power the ReMOTE from a Laptop computer the ReMOTE may not
power up successfully. This is due to the ReMOTE not being able to draw enough power from the Laptop
computer.
power up successfully. This is due to the ReMOTE not being able to draw enough power from the Laptop
computer.
The ReMOTE requires approx 250mA of current to run properly. Some Laptops are not able to supply this
much current from the USB socket.
much current from the USB socket.
The solution is to either :
1
Power the ReMOTE from a suitable AC:DC power adaptor (such as Novation PSU6) or
2
Insert Dry or (recommended) insert rechargeable batteries.
When rechargeable batteries are fitted an option in the GLOBAL menu may be used to set the charge rate
for the batteries.
for the batteries.
If set to trickle charge the loading on the USB socket at the Laptop will only be 75mA. If set to Max charge
the loading will be 150mA.
the loading will be 150mA.
Transmitting MIDI Program Change does not affect a connected MIDI device
Some MIDI devices will not accept Program Change messages without receiving a Bank Select (CC32 or
CC0) first.
CC0) first.
Transmitting Bank Select does not affect a connected MIDI device
The ReMOTE 25 sends a Bank select message using CC32. Some MIDI devices use CC0 for this pur-
pose. It may be necessary to configure a control in a Template to send CC0 instead.
pose. It may be necessary to configure a control in a Template to send CC0 instead.
System Exclusive messages not accepted by connected MIDI device
There are several possible reasons :
1
The MIDI device is set to filter out System Exclusive, or
2
The Manufacturer ID is set incorrectly in the Sysex data - consult your manual for details, or
3
The Sysex message contains the wrong number of data bytes, or
4
The Sysex message requires a checksum which has been calculated incorrectly - consult your
manual for details.
manual for details.
ReMOTE 25 cannot be selected as a MIDI device from within an application
When opening an application that uses the Remote 25 as it's source of MIDI input and it is found that the
Remote 25 cannot be selected as the MIDI input - either the Remote 25 is grayed out or it does not appear
in a list of available MIDI devices close the application, wait for 10 seconds, reopen the application and try
again.
Remote 25 cannot be selected as the MIDI input - either the Remote 25 is grayed out or it does not appear
in a list of available MIDI devices close the application, wait for 10 seconds, reopen the application and try
again.
Under some circumstances it is possible for the Remote driver to take a few seconds to become active. If
an application is started immediately after the Remote 25 is booted without a few seconds pause in
between starting the Remote and starting the application the Remote driver may not always be available.
an application is started immediately after the Remote 25 is booted without a few seconds pause in
between starting the Remote and starting the application the Remote driver may not always be available.