Fujitsu fi-5120C Manual Do Utilizador

fi-5120C/fi-5220C Image Scanner Getting Started

 

AP-1

■ Troubleshooting checklist

Scanner does not turn on.

Have you pressed the power button on?

Push the power button in to turn the scanner.

Are the AC cable and AC adapter prop-

erly connected to the 

scanner?  

Correctly connect the AC cable and the AC 

adapter. 
Disconnect the AC cable and the AC adapter from 

the scanner, then connect them again.

If this does not restore the power supply, contact 
the store where you purchased the scanner or an 

authorized FUJITSU scanner service provider.

Are you using the correct AC cable and 

AC adapter supplied with the scanner 

from the manufacture?  

You must use the AC adapter and cable supplied 

with your scanner by the 

manufacture.  Please get the correct AC adapter 
and cable to connect to your scanner.

Scanning does not com-
mence.

Are the documents loaded properly on to 
the ADF paper chute?

Realign and reload the documents on to ADF 
paper chute.

Is the ADF closed completely?

Close the ADF completely.

Is the USB cable or SCSI cable  con-

nected securely?

Connect the cable. (When a USB hub is used, 

check the hub's power supply.)

When using a SCSI interface, Is SCSI 

ID set correctly?  

Use the SCSI ID switch at the rear of the scanner 

to set the SCSI ID.

Does the Function Number display indi-

cates an alarm or an error?

When the Function Number display indicates an 

alarm or an error, refer to the "Chapter 5. TROU-
BLESHOOTING" in the  fi-5120C/fi-5220C 

Operator’s Guide for removing the alarm or the 

error.

The alarm status remain displayed even 

after the scanner has been turned off and 
on again?

Turn off and on the power button.

If this does not eliminate the alarm status, contact 
the store where you purchased the scanner or an 

authorized FUJITSU scanner service provider.

Vertical lines appear in the 

generated image of the 

scanned document.

Are the glass dirty?

Clean the glass as instructed in the Operator's 

Guide "3. Daily Care".

The generated image shifts 

or is distorted.

Are the documents loaded correctly?

Load the documents correctly.

Quality of generated image 

is unsatisfactory. 

Are the glass clean?

Clean dirty locations.

Multi feed frequently 

occurs.

Do the documents satisfy the "Docu-

ment Quality" and the "Multi feed 
Detection Conditions" in the chapter 6 

of the fi-5120C/fi-5220C Operator’s 
Guide?

Use the documents that satisfy the "Document 

Quality" and the "Multi feed Detection Condi-
tions" in the chapter 6 of the  fi-5120C/fi-5220C 

Operator’s Guide.

Are the documents placed properly in 
the ADF paper chute?

Fan the documents before scanning. Correctly 
align the document stack and load them on the 

ADF paper chute. Refer to "2.1 Installing the 

Scanner" on page 3 for details.

Is the stack of document thicker than 5 

mm?

Reduce the number of sheets of the stack to a 

thickness  of 5 mm or less.

Is the Pad ASSY dirty?

Clean the Pad ASSY. Refer to Operator's Guide in 

"3.3. Cleaning the ADF".

Is the Pad ASSY worn out?

Replace the Pad ASSY. Refer to Operator's Guide 

in "4.2. Replacing the Pad ASSY".