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Polycom, Inc. 

27 

Polycom Kirk 5020-5040 User Guide

Answering Calls 

 

Answering Calls

The handset must be subscribed and registered to answer a call. For more 
information about subscribing, refer to 

When handset rings,

 

display shows the icon for incoming calls 

 and the caller 

information appears below if supported by the subscribed system.
• Press 

to answer a call when your handset rings.

Note: You can distinguish between an internal and external call by the ring 

tone. The ring tone of an internal call is followed by three short beeps 

(system dependent feature).

Auto Answer

When auto answer is turned on, the handset automatically goes off hook when 

an incoming call arrives.
If subscribed to a wireless solution, the handset automatically goes on hook 

when calls are terminated. 

1

Press Menu to enter main menu.

2

Scroll to Settings and press Select.

3

Scroll to Auto answer and press Select.

4

Scroll to On or Off and press Change.

Note: When charging, auto answer is inactive.

Mute a Call

á

Press

 

and the ring signal is muted.

Reject a Call

Note: Rejecting a call is system dependent. If supported by the subscribed 

system, do the following:

á

Press Reject to refuse the call. The rejected call is registered as a missed call.

Redirect a Call 

Note: Redirecting a call is system dependent. If supported by the 

subscribed system, do the following: 

1

While on a call, press R.