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MT2000-0200-1 Rev f (10-2007) 
DCN0160
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5. TROUBLESHOOTING INFORMATION 
 
Use a milliamp (mA) meter to measure the output current.  When power is applied the output will go to 4.00 mA for 
at least one (1) second and then to either the measured level or an alarm condition output.  If this does not happen 
the transmitter may not be receiving enough power or the main electronic is defective.  Excessive current above 
21.00 mA is also an indication of improper power up or defective electronics. 
 
5.1 
Valid Current Loop Outputs 
Output spiking up or down will usually result from improper THV or BLK settings.  Refer to the initial setup section for 
details.  If a module fails to communicate, verify from the model number that the particular communication option is 
included. 
 
Note:  Signal can be observed using an oscilloscope.  Refer to Appendix F for setup procedure. 
21.0 mA 
If the top board jumper is set to HI ALARM a loss of signal, a 
problem with the configuration or a malfunction will cause the 
output to be set to the alarm condition of 21.0 mA 
  
20.6 mA 
When the level increases above the 20.0 mA point the output 
will continue up to 20.6 mA and then latch until the level returns 
below the 20.6 mA level. 
  
4.0 mA to 20.0 mA 
Normal output range between 3.8 and 20.6 mA 
  
3.8 mA / (4.0 mA) 
When the level decreases below the 4.0 mA point the output will 
continue down to 3.8 mA and then latch until the level returns 
above the 3.8 mA level. [If LRS (Low Range Saturation) is set 
for 4.0 mA, that will be the lowest output, regardless of actual 
level.] 
  
3.6 mA 
If the top board jumper is set to LO ALARM a loss of signal, 
problem with the configuration, or a malfunction will cause the 
output to be set to the alarm condition of 3.6 mA 
SYMPTOM  
ACTION 
Output spiking high or raw counts 
jumping low 
  
 
Extend the Blanking (BLK) in increments of 4 
 
Lower the Threshold 
Output spiking low or raw counts 
jumping high 
Raise the Threshold 
 
Introduce a parallel ground plane 
Output mA erratic 
 
Check BLK, THV, GS (section 4.4.2 ) 
Output greater than 21 mA 
  
 
Check for shorts between electronics (+ and – on back) and ground  
      (case) 
 
Change the electronics module 
 
Power unit with an isolated supply 
Output too low 
 
Check for proper supply voltage 
 
Check terminal strip for leakage to cage. 
Raw Counts and Output remain 
constant but in measuring range 
  
 
Lower the Threshold 
 
Check the probe for obstructions 
(continued on next page) 
5.2 Possible 
Symptoms