alohabob pc relocator ultra contro 用户手册
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PC Relocator Ultra Control User Guide
Support Policy
FREE ONLINE TECHNICAL SUPPORT
Our support website offers extensive online knowledge
and self-help tools that provide easy to understand
answers to most common issues.
Visit us online at:
http://www.alohabob.com/support
TELEPHONE SUPPORT
If you wish to contact a support engineer for incident-
based support, call us at 954-845-9941, Monday through
Friday, 8:00 A.M. to 8:00 P.M., and on weekends from
10:00 A.M. to 6:00 P.M., Eastern Standard Time. You
may also request an appointment via e-mail at:
premiumsupport@alohabob.com
If you wish to contact a support engineer for incident-
based support, call us at 954-845-9941, Monday through
Friday, 8:00 A.M. to 8:00 P.M., and on weekends from
10:00 A.M. to 6:00 P.M., Eastern Standard Time. You
may also request an appointment via e-mail at:
premiumsupport@alohabob.com
FEES
There is a standard fee of $19.95 for every support
incident. A non-refundable $15.00 service fee will be
incurred at time of call. The remaining $4.95 is
refundable only if your issue is not resolved.
There is a standard fee of $19.95 for every support
incident. A non-refundable $15.00 service fee will be
incurred at time of call. The remaining $4.95 is
refundable only if your issue is not resolved.
90 Day Free Support (Registered Users Only)
Register at http://www.eisenworld.com/register to take
advantage of your 90 days of free telephone technical
support (from the date of your first call) at no charge to all
registered users of Eisenworld Software. After 90 days
normal support fees are incurred.
Register at http://www.eisenworld.com/register to take
advantage of your 90 days of free telephone technical
support (from the date of your first call) at no charge to all
registered users of Eisenworld Software. After 90 days
normal support fees are incurred.