Mitel Networks 5550 50006490 数据表
产品代码
50006490
DATA SHEET | MITEL MiVOICE 5550 IP CONSOLE
5550 IP CONSOLE PROVIDES SUCH FEATURES AS:
·
TRANSFER ASSISTANT:
Attendants can complete 90% of calls with
a single mouse click when presented with a list of extensions most
requested by the caller.
requested by the caller.
·
CALL HISTORY:
Attendants can quickly lookup past transfers in
difficult situations
·
CALL HANDLING TOOLBAR:
Attendants can rapidly perform
functions, such as call answer, call release, hold, cancel, mute, and
recover with a simple click of a mouse instead of using the Telephony
Key Board.
recover with a simple click of a mouse instead of using the Telephony
Key Board.
·
MULTI-TENANTING:
Share a single answer point and save on
answer point costs
·
TELEWORKER SUPPORT:
Attendants can work off site, reducing
office space costs
·
ADDITIONAL DATA FIELDS:
Provide more information to
attendants, with color support
·
ENHANCED STATUS INDICATION:
Hot Desk Login and Call
Forward Status provided to attendants
·
MICROSOFT CALENDAR INTEGRATION WITH EXCHANGE:
Provides Attendant with a view of user’s outlook calendar.
·
BUSY LAMP FIELD (BLF) MONITORING:
Attendants see the phone
status at a glance
·
MULTIPLE BUSY LAMP FIELD LISTS AND TILE-BASED BUSY
LAMP FIELD VIEW:
LAMP FIELD VIEW:
Multi-Tenanting BLF list support
·
INCOMING CALLS LIST:
Provides visual indication of all incoming
calls, prioritizes calls, and customizes greeting based on calling
line information
line information
·
DIRECT STATION SELECT (DSS):
Enables Attendants to pick up
ringing extensions
·
CALLS ON HOLD COMMENTS:
Attendants have additional
information to handle calls more efficiently
·
HIGHLY INTUITIVE GRAPHICAL USER INTERFACE (GUI):
With
screen-based call handling, simply point-and-click
·
ONE-BUTTON ACCESS
to Programmable Key Functions
·
TWELVE PROGRAMMABLE KEYS:
Provide easy access to the most
commonly used attendant features and services
·
ON-SCREEN SCRATCH PAD:
Allows attendants to take quick notes
and messages while handling calls
·
ON-SCREEN BULLETIN BOARD:
Displays system wide information
across the complete answer point
·
RETRIEVE KEY:
Quickly retrieve a call that was transferred to the
wrong extension
·
CALL ANSWERING PRIORITY:
Answer calls based on longest time
waiting or origin
·
CALL WAITING THRESHOLD CAPABILITY:
Incoming calls are
routed to other consoles, reducing wait times
·
COMPREHENSIVE HOSPITALITY CONSOLE FEATURE SET
·
DUAL HANDSET / HEADSET JACKS:
For monitoring and training
new attendants
·
ADAPTABLE TELEPHONY KEYPAD AND HANDSET CRADLE:
For
right- or left-handed attendants
·
LANGUAGES SUPPORTED:
English, French (Canadian), French
(European), Spanish (North American), Spanish (European), Dutch,
German, Italian, Portuguese (European), Portuguese (Brazilian),
Swedish and Simplified Chinese.
German, Italian, Portuguese (European), Portuguese (Brazilian),
Swedish and Simplified Chinese.
SYSTEM REQUIREMENTS
The 5550 IP Console Release 4.2 is supported by:
· MiVoice Business – Release 5.0 or later (formerly Mitel Communications Director)
· MiVoice Border Gateway – Release 5.1 or later (for Mitel Teleworker Solution* / Secure Recording Connector)
· Mitel Teleworker Solution requires a minimum MiVoice Business Multi-Instance platform Release 1.0 and MiVoice Business Gateway (5.1) server.
· MiVoice Border Gateway – Release 5.1 or later (for Mitel Teleworker Solution* / Secure Recording Connector)
· Mitel Teleworker Solution requires a minimum MiVoice Business Multi-Instance platform Release 1.0 and MiVoice Business Gateway (5.1) server.