Mitel 5540 用户手册

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页码 5
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Call Handling
Answering a Call
Lift the handset.
Press the 
key
OR
Press the [F1] to [F0] softkey to answer a specific call.
Multiple incoming calls
The C/W indicator on the screen tells you additional calls are waiting. 
You must transfer or disconnect the current call, or put it on hold, before 
answering a new call.
Transferring a Call
Dial the destination number.
Press the 
key to complete the transfer and discon-
nect the call from the console.
Putting Calls On Hold
Inform the caller that you are placing him or her on hold.
Press the 
key.
If you need more Hold keys, press the 
 key, and then a 
free Hold softkey.
Retrieving Held Calls
Press the 
key used to put the call on hold.
For calls put on hold using the softkeys, press the 
 key, 
and then the appropriate Hold softkey. 
Using Voice mail 
The console does not automatically send the tones voice mail systems 
require. You must turn on the tones each time you want to access the 
system.
Dial the voice mail access code.
Press the  [Tones On]  softkey.
When you are finished with the system, press the 
[Tones Off] softkey.
Keystroke Summary
Handling Recalls
External calls transferred to an extension but not answered within a 
specified time return to the console.
To answer a recall:
Press the 
 or [Recall] softkey .
Inform the caller that the extension is busy or not answering.
Do one of the following:
- Press the 
 
key to disconnect the caller.
- Press  the [Redial DST] softkey to redial the same destination.
- Dial a new destination, and press the 
 key.
If the recall is because the extension is busy, you can press the [Dest] 
softkey to obtain the following softkey options:
Correcting a Misdialed Number
Press the 
 
key to erase the misdialed digits, and 
then dial the correct number.
OR
Press the  
key, and then redial the number.
Setting up a Conference Call
Start with a two-party call.
Call a third party.
Press the [Conference] softkey.
To speak privately with one party (split the conference):
Press the [Source] softkey to speak to the first party or
 [Destination] to speak to the other party.
To connect the two parties and drop out of the conference:
Press the 
 
key.
To release both parties without connecting them first:
 Press the 
key.
Press ...
To ...
[Override]
break into the busy extension
[Send Msg]
send a message waiting notification to the busy 
extension
[Callback]
receive notification when the extension is free
[Send Msg]
sends a message waiting notification to the busy ext.
Release
camp the caller on the busy extension again
Feature
Keystrokes
Advisory Msg - Set/Clear
Ext # 
 
 or 
 or 
 
Alarm Messages - Read
Answer a Call
Lift handset
 or 
 to 
Speak to caller
Answer a Call While on Call
 or 
 to end current call and answer first call waiting
OR 
 to 
 to answer specific call
OR place current call on 
, then 
 or 
 to 
Attendant Absent/Present