Toshiba DK424I 用户手册
Automatic Call Distribution
Program 14-72 – Queue Size for Alarm 1
6-30
Strata DK Programming 5/00
Program 14-72 – Queue Size for Alarm 1
Initialized Default:
Queue Size = 010
Program 14-72 Overview
The system causes the Supervisor
5HVHW4XHXH$ODUP
button to flash and the Supervisor
telephone to sound a one second On, one second Off beeping alarm when the number of calls in
the ACD queue exceeds the number of calls set in this program for a time duration set in Program
11-6.
the ACD queue exceeds the number of calls set in this program for a time duration set in Program
11-6.
Program 14-8 DATA must be set to “2” if using this option (see Program 11-6 and Program 14-8
for more information).
for more information).
✱ ✱ ✱ ✱ 6SNU +ROG 6SNU
+ROG 6SNU +ROG 6SNU +ROG
Processor
ACD Group Numbers
Queue Size
DK40i
01~08
001~012
RCTUA
01~08
001~016
RCTUBA/BB, B1CU
01~08
001~048
RCTUC/D, B2CAU/BU, B3CAU/BU
01~16
001~144
RCTUE/F, B5CAU/BU
01~16
001~200
ACD Group Number
Queue Size
DATA = Queue Size
SELECT = 72
SELECT = ACD Group No.