Toshiba DK424I 用户手册

下载
页码 424
Automatic Call Distribution
Program 14-73 – Queue Size for Alarm 2
Strata DK Programming     5/00
6-31
Automatic Ca
ll Dis
tribution
Program 14-73 – Queue Size for Alarm 2
Initialized Default:
Queue Size = 010
Program 14-73 Overview
The system causes the Supervisor 
5HVHW4XHXH$ODUP
 button to flash and the Supervisor 
telephone to sound a continuous beeping alarm when the number of calls in the ACD queue 
exceeds the number of calls set in this program for a time duration set in Program 11-7. 
Program 14-8 DATA must be set to “2” if using this option (see Program 11-7 and Program 14-8 
for more information).
✱  ✱  ✱ ✱  6SNU   +ROG  6SNU  
+ROG  6SNU   +ROG  6SNU   +ROG
Processor
ACD Group Numbers
Queue Size
DK40i, RCTUA
01~08
001~012
RCTUBA/BB, B1CU
01~08
001~048
RCTUC/D, B2CAU/BU, B3CAU/CU
01~16
001~144
RCTUE/F, B5CAU/CU
01~16
001~200
ACD Group Number
Queue Size
DATA = Queue Size
SELECT = 73
SELECT = ACD Group No.