Toshiba DK40I 用户手册

Use the Record Sheet that follows Program 18.

This program assigns Agent Identification (ID) codes to each ACD Group. To receive an ACD call 
from a specific ACD line group, the Agent must log in to the ACD Group by dialing the ID code 
(four digits) assigned in this program.

A telephone can be logged in as either an Agent or Supervisor telephone in any ACD 
Group, but it cannot be logged in as an Agent and a Supervisor simultaneously. Agents can 
only log in to one ACD Group at a time. See Program 14-2 for more information.

Use the Record Sheet that follows Program 18.

This program assigns Auto Answer to Agent telephones. When Auto Answer is enabled, the 
telephone generates a zip tone (one-half second burst of dial tone) into the handset and the Agent 
can automatically answer ACD calls. 

If the Agent telephone is off-hook, the headset receiver or if on-hook, the telephone speaker 
receives zip tone when an ACD call is sent to the Agent. Auto Answer applies to direct and 
transferred ACD calls, but not to incoming PBX calls to the Agent 

$&'&DOO

 [PhDN] button.

✱  ✱  ✱ ✱  6SNU   +ROG  6SNU 

+ROG  6SNU   +ROG  6SNU   +ROG

✱  ✱  ✱ ✱  6SNU

  +ROG  6SNU 

+ROG  6SNU   +ROG  6SNU   +ROG

DATA = Agent ID Log in Code (0000~9999)

DATA = ACD Group Number

SELECT = 1

SELECT = Agent ID Number (000~255)

DATA =

0 = No Auto Answer
1 = Auto Answer

SELECT = 1

SELECT = Agent ID Number 
(000~255)

Press 

 for single port entry.